Maintenance Technician - Hotel Katerina Job Chico area,California USA,Maintenance/Cleaning

Maintenance Technician

At Oxford Collection of Hotels, we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you.

What We Offer:

Competitive pay and performance-based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties—because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together!

Position Summary:

The Maintenance Technician at one of Oxford's boutique-style or luxury hotels is responsible for ensuring the hotel's facilities, guest rooms, and public areas remain in top operational condition through routine maintenance, repairs, and preventive care of mechanical, electrical, plumbing, and HVAC systems. This role supports the overall guest experience by ensuring a safe, comfortable, and well-maintained environment across the property. This position requires a proactive, detail-oriented individual capable of resolving maintenance issues efficiently while upholding Oxford Collection's service and quality standards.

The Maintenance Technician plays a key role in striving to meet and exceed Four-Star service standards, delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations.

Essential Duties & Responsibilities:

Safety & Preventative Maintenance (50%):
Conduct routine preventive maintenance for guest rooms, public areas, hotel equipment, and carpet care as scheduled under the direction of the Supervisor or Maintenance Manager
Flip mattresses and repair and move furniture as assigned by the supervisor, make suggestions for removal or replacement to ensure only quality items are presented to the guest.
Maintain a Four-Diamond experience by conducting regular preventative maintenance and efficiently completing repairs
Assist with preventative maintenance tasks such as replacing ceiling tiles, light bulbs, patching vinyl, and other basic repairs to maintain the hotel and keep the product quality standard
Refurbish furniture and fixtures within guest rooms, such as cabinets, tables, chairs, doors, windows, and counters. Paint and finish furniture and fixtures as needed, making suggestions for replacement or repair of items to ensure Luxury standards are maintained
Provide general grounds keeping services such as trash removal, pool and spa maintenance, grounds upkeep, kitchen Equipment cleaning and service, and security rounds
Maintain organized work areas and equipment in alignment with sanitation and cleanliness standards while ensuring equipment operating logs are up to date
Be knowledgeable about and able to respond to emergency situations

Maintenance Repairs (30%):

Ensure all guest rooms, public areas, and back-of-house facilities are in top operational condition

Using hand tools; painting or repairing windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures

Trouble shoot and perform maintenance on hotel systems and equipment including plumbing systems and fixtures such as pipelines, toilets, sinks, kitchen, and laundry equipment

Troubleshoot and repair electrical systems, including air conditioning controls, television sets, and lighting systems, or make minor replacements as needed

Service the hotel's pool, including adjusting chemicals, cleaning filters, and maintaining record logs

Maintain the building exterior maintaining a Four Diamond curb appeal

Stay in touch with the Front Desk, bistro and housekeeping departments regarding guest needs that arise during the shift

Complete work in a manner that minimizes guest disruptions consistent with a Four Diamond Luxury experience.

Assist property leadership in meeting and exceeding all company benchmarks for preventative maintenance, response time, customer satisfaction, etc.

Guest Relations (15%):

Engage with in a polished and professional, customer-focused manner, providing a high level of service to ensure their needs are met consistent with Forbes service standards

Respond promptly to guest and staff maintenance requests, prioritizing tasks based on urgency

Address guest concerns promptly and professionally, assisting with issue resolution when needed using the Oxford Collection guest recovery, and service gestures consistent with Forbes service standards

Maintain…