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AI-Driven Self-Service Operations Analyst
Job in
Cicero, Cook County, Illinois, 60804, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Jobtailor is seeking a detail-oriented analyst to drive AI-powered self-service initiatives. You will test, validate, and optimize AI-driven experiences, analyze live case data, and collaborate across teams to transform case drivers into scalable self-service solutions.
You will review AI performance, maintain knowledge bases, and prioritize automation initiatives while benchmarking against industry standards to improve customer experience metrics.
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