Marketing Automation Platform Engineer

Company Description

Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about Abb Vie, please visit us  Follow @abbvie onLinked

In,Facebook,Instagram,Xand You Tube .

Come to work each day with an inclusive and collaborative Business technology team! As aMarketing Automation Platform Engineerin Abb Vie Business Technology Solutions (BTS),you willhave opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions thatimpactpatients and their communities for the better.

Technicalexpertthat will independently identify, engineer, andoptimizenew data, software, or technology solutions that address critical business needs. Continuouslyseekto improve existing methods and processes. Read and adapt literature and publicly available information toaccomplishassignments. Demonstrateproficiencyin a broad range of techniques and methods for information technology engineering, including software development, data warehousing, statistics, machine learning, and/or technology infrastructure (including servers, storage, network connectivity, and virtualization/cloud environments).

Technology Engineers will be aligned to a specific area:
Information, Software, Data, or Infrastructure.

This role will work hybrid and will require 3 days in the Mettawa office.

Candidates who are not local or within a commutable distance would be expected to relocate.

Responsibilities:

• Demonstrate highproficiencyin Salesforce Marketing Cloud(SFMC) platform administration and data operations, ensuring continuous platform and capability availability and ongoing monitoring of issues.
• Release and maintain high qualitySFMC capabilities/solutions aligned to business and platform projects and prioritiesleveragingplatform SDKs, development tools, APIs, etc., monitoring in-market capabilities and resolving issues.
• Manage and resolve platform issues, collaborating with the platform teams, platform operations partners, and Salesforce Signature Support as needed, to resolve tickets per priority and SLA.
• Ensure high quality, on-time implementation and testing of assigned platform and data enablement activities within SFMC. Adhere to software development lifecycle processes to ensure accuracy and completeness of documentation and implementation.
• Collaborate with various internal / external stakeholders and partners to refine requirements for platform enablement activities and resolve platform operations issues.
• Provide rapid ad hoc campaign technical support to stakeholders building campaigns on SFMC.
• Execute ongoing platform governance, administration, and maintenance activities on the connected marketing activation platform.
• Proactively recommend process improvements tooptimizeplatformdevelopment and operations processes
• Demonstrate strong client service and task management skills; communicate with both business and technical individuals effectively.

Qualifications

Required:

• Bachelor’s Degree with 5 years’ experience;
  
  Master’s Degree with 4 years’ experience.
• 3+ years of hands-on experience with development on Marketing Automation Platforms  (Salesforce Marketing Cloud, Adobe Campaign, or equivalent) with deep knowledge acrosstheirstudios/modules
• Strong experience integrating
  
  Marketing Automation Platformswith relevantCRM,marketing,and data platforms, including experience with SOAP and REST based APIs
• Strong Client Facing Experience with proven success managingtechnicaldeliverables and communications

Preferred:

• At least one Salesforce Marketing Cloud Certification
• Experience with data profiling, data integration and data visualization processes,languages,and toolsi.e.,SQL, SNF
• Experience in CRM/Marketing campaign development and deployments.
• Intermediate/Advanced understanding of HTML, CSS, JavaScript, JSON,AMPscript, SSJS, and SQL and itsutilizationin SFMC.

Additional…