Smart Facilities Technology Specialist

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Regular Full TIme Cicero, IL, US

10 days ago Requisition

Salary Range: $75,000.00 To $ Annually

The Smart Facilities Technology Specialist supports technology systems that keep USM facilities secure, connected, and operating efficiently. This position is ideal for someone who enjoys working with a wide variety of technologies beyond traditional IT, including video surveillance, access control, building communications, smart facility systems, and operational technology.

This role serves as the primary technical resource for facility-based technology systems across USM locations, ensuring they are reliable, secure, and aligned with business needs. The ideal candidate enjoys a mix of hands‑on technical work, vendor coordination, project implementation, and problem‑solving.

• Administer and support enterprise video surveillance systems, recording platforms, and camera infrastructure.
• Manage electronic access control systems, card readers, credentials, visitor management systems, and door controllers.
• Support metal detection and facility screening technologies.
• Maintain paging, speaker, intercom, and facility communication systems.
• Manage facility‑related IoT and connected devices.

• Monitor system health, performance, and availability.
• Troubleshoot hardware, software, and connectivity issues.
• Coordinate system repairs, maintenance, and upgrades.
• Maintain inventories of facility technology assets.
• Perform routine system testing and preventative maintenance.

• Assist with new facility builds, expansions, renovations, and technology deployments.
• Coordinate with contractors, integrators, and internal stakeholders during system installations.
• Support technology standardization efforts across multiple locations.
• Participate in evaluating new smart building technologies and solutions.
• Work directly with security integrators, low-voltage contractors, and equipment vendors.
• Schedule maintenance activities and service calls.
• Track project progress and ensure vendor deliverables are met.

• Maintain system diagrams, configurations, and support documentation.
• Ensure facility technology systems comply with company cybersecurity standards.
• Assist with audits and technology lifecycle planning.
• Document incidents, changes, and system improvements.
• Other duties as assigned

• 3+ years of experience supporting one or more of the following:
• Access control systems
• Low‑voltage infrastructure
• Building technology systems
• Operational technology (OT)
• Physical security technology platforms
• Experience working with vendors and contractors.
• Strong troubleshooting and problem‑solving skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience with platforms such as Avigilon, Genetec, Verkada, Milestone, Lenel, or similar technologies.
• Knowledge of networking fundamentals including TCP/IP, PoE, switching, and wireless connectivity.
• Experience working in manufacturing, industrial, logistics, distribution, or multi‑site environments.
• Familiarity with building automation, lighting controls, environmental monitoring, or smart building technologies.
• Low‑voltage, networking, or security industry certifications are a plus.
• Willingness to travel as needed.

• Basic on‑job training that satisfies the Primary Objectives of the specific position (as noted above)
• US‑SOP‑01 United in Safety Manual

USM is an Equal Employment Opportunity…