Senior Manager, Learning Design & Innovation

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone.

TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses:
Aspen Dental, Clear Choice Dental Implant Centers, Well Now Urgent Care, Chapter Aesthetic Studio, and Lovet. Each brand has access to a deep community of experts, tools, and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences  a reflection of our current needs and planned growth, we are pleased to offer a new opportunity to join our dedicated L&D team at TAG as a Senior Manager, Learning Design & Innovation.

The Senior Manager of Learning Design & Innovation is responsible for leading the Instructional Design team while advancing innovative, scalable approaches that improve the quality, speed, and impact of learning solutions across TAG. Reporting to the Director of Learning Design, this role provides direct leadership, coaching, and development to Instructional Designers and ensures strong execution across the design and development lifecycle.

This role translates the broader Learning Design strategy into consistent team practices, high-quality learning experiences, and measurable results. The Senior Manager oversees design capacity, project execution, development standards, and quality while ensuring solutions remain aligned to business priorities, learner needs, and adult learning principles. The Senior Manager also provides dedicated leadership for learning innovation across L&D. This includes identifying opportunities to apply AI-enabled solutions, rapid-development methods, simulations, gamification, practice-based learning, emerging authoring approaches, and new platform capabilities to real business and learner needs.

The role owns the progression of innovation from ideas through implementation—defining opportunities, developing pilots and proofs of concept, establishing success measures, evaluating results, and scaling successful approaches across L&D. This ensures innovation remains grounded in practical application and produces reusable tools, standards, and methods that improve team capability and learning outcomes. As a key leader within the Learning and Development organization, the Senior Manager partners closely with Learning Design, Learning Technology, Learning Optimization and Continuous Improvement, business stakeholders, and other L&D teams.

This role helps connect learning strategy, design excellence, emerging capabilities, and day-to-day execution. The Senior Manager is a strong people leader, learning strategist, and hands‑on design practitioner who is comfortable balancing team leadership with direct involvement in complex learning initiatives. Operating in a fast-paced, growth-oriented environment, this role helps ensure learning solutions are engaging, scalable, innovative, and aligned to measurable business outcomes.

• Lead and Develop the Instructional Design Team. Provide direct leadership, coaching, performance management, and ongoing development for Instructional Designers. Establish clear expectations, support individual growth, strengthen team engagement, and build the capabilities needed to deliver high-quality and increasingly innovative learning solutions.
• Oversee Learning Design Execution and Quality. Guide the design and development of learning solutions from initial discovery through implementation. Maintain visibility into workload, priorities, timelines, risks, and deliverables while ensuring solutions meet established standards for instructional effectiveness, learner experience, accessibility, accuracy, and brand alignment.
• Translate Learning Design Strategy into Team Execution. Partner with the Director of Learning Design to translate functional strategy into clear team priorities, standards, operating practices, and development expectations. Help connect organizational goals to the team’s daily work and ensure design efforts remain aligned to business priorities and learner needs.
• Lead AI-Enabled Learning Solutions and Efficiencies. Identify and implement responsible uses of AI that improve learning design, development, evaluation, and learner experience. Develop scalable workflows, tools, resources, and standards that increase efficiency, support quality, and enable the team to apply AI effectively and consistently.
• Advance Innovative Learning Approaches. Lead the exploration and application of simulations,…