Cashier​/Sales Associate

Cashier / Sales Associate Job Overview:

Total Wireless is seeking a motivated Cashier / Sales Associate to join our fast-paced wireless retail team. In this role, you will assist customers with purchases, recommend wireless products and plans, and deliver an exceptional in-store experience. This position is ideal for friendly, dependable individuals who enjoy customer service, sales, and technology.

• Greet and assist customers in a friendly, professional manner
• Process sales transactions, payments, returns, and phone activations
• Recommend smartphones, prepaid wireless plans, and accessories based on customer needs
• Meet or exceed individual and store sales goals
• Maintain organized product displays, inventory, and store cleanliness
• Assist customers with billing questions and basic technical troubleshooting
• Stay informed on current promotions, pricing, and products

• Bilingual Spanish/English preferred
• Strong customer service and communication skills
• Previous retail, cashier, or sales experience preferred (not required)
• Reliable, punctual, and team-oriented
• Comfortable learning new technology and point-of-sale systems
• Flexible availability, including weekends and holidays

• Competitive hourly pay + performance-based commission
• Paid training and ongoing coaching
• Employee discounts on phones, plans, and accessories
• Opportunities for career growth within Total Wireless
• Supportive, collaborative, and inclusive work environment

This position does not have a fixed store assignment. Team members may be scheduled to work at different Total Wireless retail locations on different days based on business needs.

Growth Wireless, a private company affiliated with Total Wireless, specializes in providing unlimited 5G LTE services and cutting-edge devices, all while understanding the key factors that foster customer loyalty. As the largest exclusive retailer of Total Wireless, we prioritize creating a unique customer experience that sets us apart from competitors.
We take pride in delivering both personal and professional services, offering products that cater to the needs of our valued customers. Operating with integrity, we embrace innovation to offer access to a 5G LTE network with no annual contract, available through over 100+ retail locations nationwide.