Utility Technician; O

This entry-level employee actively participates in the work of a small field crew responsible for the investigation of customer service requests, operation and maintenance of sewer or stormwater infrastructure assets, and routine maintenance of electronic monitoring equipment at various sites throughout the appropriate service district. Performs related duties as required.

• Basic Personal Computer skills including the ability to use a current version of a Windows Operating System and browser-based applications and user interfaces.

• Apply basic reading and writing skills
• Communicate clearly and concisely, both orally and in writing.
• Apply basic mathematics including addition, subtraction, multiplication and division, including fractions and decimals in the performance of job duties.
• Read, interpret and apply technical printed material, maps, and Job Aids.
• Apply mechanical aptitude to daily job assignments.
• Exhibit exceptional customer service and interpersonal skills in emotionally charged situations.
• Work as a productive and cooperative member of a small maintenance or service request team with minimal supervision.
• Perform strenuous physical labor.
• Carry, lower and raise equipment weighing 75 pounds over a vertical distance of 20 feet or more in accordance with specified job hazard analyses.
• Interface in a professional and courteous manner with customers.
• Remove manhole lids and inlet grates.
• Remove and transport debris from off-road infrastructure sites to an on-road vehicle.
• Safely drive and operate a variety of passenger and specialized commercial vehicles to various job sites in a variety of weather conditions.
• Work in inclement weather conditions, while exposed to unpleasant odors, raw sewage, etc.

• Assists in providing response to service requests relating to MSD infrastructure or City of Cincinnati stormwater infrastructure from customers or outside agencies.
• Enters manholes, chambers and confined spaces to perform investigation and maintenance activities.
• Safely utilizes a variety of confined space entry and self-contained breathing apparatus equipment as a confined space entrant or attendant.
• Enters customers' homes and/or businesses to perform investigations and building sewer maintenance activities utilizing specialized maintenance equipment.
• Safely aids in the operation of specialized maintenance equipment such as electric drain cleaners (mole machines) and electronic transmitting sondes and receivers to physically determine the locations of buried sewer collection system assets.
• Respectfully interacts with customers during the course of service requests and investigations.
• Assists in the inspection and performance of basic maintenance on sewer force-main air release valves.
• Assists in the operation and maintenance of flow control gates and devices.
• Cleans Combined Sewer Overflow (CSO) mechanical regulator equipment and drop-gate structures to maintain wastewater flow and meet defined levels of service.
• Assists in the installation and maintenance of electronic monitoring equipment in support of MSD's Combined Sewer Overflow (CSO) and Sanitary Sewer Overflow (SSO) real-time monitoring program.
• Assists in special investigations to resolve drainage problems.
• Assists in the marking of utilities.
• Uses a laptop computer or other portable electronic device to review and update assigned work orders.
• Completes and maintains accurate electronic and written records of all completed assignments.
• May drive a variety of passenger and specialized commercial vehicles to various job sites as needed.

• Valid secondary education (high school) diploma or GED equivalent. Some college credits or post-secondary technical education is preferred.

• Must have a valid Driver's License.
• Must maintain minimum job-required certifications.
• Must have sufficient vision to read blueprints, schematics, sketches and personal computing devices, and to recognize differences in color.
• Must be willing to work irregular shifts or irregular hours.
• Some positions may require the Utility Technician to obtain and utilize Self-Contained Breathing Apparatus (SCBA) and Supplied Air certification within the probationary period.
• Some positions may require the Utility Technician to possess or obtain a valid Class B Commercial Driver's License (CDL-B) within the probationary period.

• Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

• Credit for Military Service: Special credit for honorable military service is given (1) only to Ohio residents, (2) who successfully complete all portions of the testing process, and (3) who provide Human Resources a long-form…