Warehouse Specialist

Job Purpose

The Warehouse Specialist supports the day‑to‑day operation of warehouse facilities, maintenance operations, safety compliance, and the ability to load/offload containers with a forklift. This role partners closely with the Warehouse Manager to ensure the facility operates safely, efficiently, and reliably while supporting business objectives. The role relays the Warehouse Manager's direction to maintenance personnel and coordinates vendor and contractor activities.

• Facilities & Maintenance Management
  • Assist in the oversight of warehouse building systems, infrastructure, and material handling equipment.
  • Support outside tool and maintenance RMA tickets through authorized repair centers.
  • Monitor facility work orders and ensure timely completion of maintenance activities through Service Now.
  • Coordinate repairs and maintenance activities with internal teams and external service providers, such as Fideltione, Fleet Services, Field Operations and additional departmental stakeholders.
  • Conduct routine facility inspections to identify maintenance needs and improvement opportunities.
  • Support emergency response efforts related to inventory, facility and equipment failures.
  • Assist in maintaining the CPE test lab, 3D Print Farm and other initiatives as assigned.
  • Additional duties as needed.
• Safety & Compliance
  • Participate in safety audits, risk assessments, and corrective action activities.
  • Support environmental, health, and safety initiatives and reporting.
  • Assist in incident investigations and implementation of corrective actions.

• Four years of College resulting in a Bachelor's Degree or equivalent experience.

• 3–5 years of experience in facilities management, maintenance supervision, warehouse operations, or a related environment.
• Telcom Facilities Management, Engineering, Operations Management, Supply Chain, or a related field.
• Experience managing contractors, vendors, and facility maintenance programs.
• Experience in a Telecom warehouse, manufacturing, or logistics environment preferred.

• Valid driver's license required.
• Strong knowledge of internal systems, maintenance practices, and building operations.
• Understanding of OSHA requirements and workplace safety standards.
• Experience with Oracle requisitioning and a working knowledge of Oracle Fusion.
• Strong understanding of materials and tools utilized by premise technicians, business technicians, outside plant and specialty teams.
• Proficient with Microsoft Office and Smartsheet's.
• Ability to prioritize multiple projects and respond effectively in a fast‑paced environment.
• Ability to walk warehouse facilities and corresponding contractor inventory sites for extended periods, in all climates and non‑ideal terrain.
• Ability to climb ladders.
• Ability to lift up to 50 pounds.
• Ability to work in varying warehouse temperatures and conditions.

• No Supervisory Responsibilities.