Service Superintendent

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries have helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move? Join our team and manage your own local service operations as our Service Superintendent.

• Implement and monitor safety guidelines to prioritize the well‑being of team and customers.
• Provide learning opportunities and professional development for the team.
• Effectively manage schedules and overall team performance.
• Collaborate with all levels of the organization to achieve business goals.
• Leverage new technologies to improve service delivery.

• 5+ years of maintenance expertise, preferably in a supervisory role.
• Experience leading a union represented workforce.
• Associate’s degree in a related field or equivalent experience.
• Strong commitment to safety, quality, and customer satisfaction.
• Excellent communication, leadership, and organizational skills.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We offer opportunities to help you achieve career and personal goals while maintaining a healthy work‑life balance.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401(k) Employer Match
• 401(k) Employer Non-elective Contribution
• Well‑being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits
• RRSP, RPP & TFSA with Employer RPP Contributions
• Gym Discounts
• Paid Medical, Personal, Maternity, Paternity, Adoption and Bereavement Leave
• Company Paid Life Insurance and Funeral Benefits

The hiring range for this role is $115,400 – $151,410. Compensation will depend on experience, certifications, and other factors. Variable compensation includes a 15% annual bonus plan and a sales incentive plan based on meeting targets.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.