Service and Repair Technician in Clearwater

Our company is a private equity backed diversified water company that provides solutions for the water industry through innovation and experience. Triwater focuses on two segments: waterline renewal technologies and water treatment solutions, helping customers rehabilitate degraded infrastructure to protect people, the environment, and mission‑critical equipment.

The Service / Repair and Build (SRB) Technician is responsible for servicing, maintaining, and repairing robotic reinstatement cutters and various CIPP OEM equipment. Working with our network of installers worldwide and OEM manufacturers, the role manages all phases of servicing, maintenance, and repair of all PLI robotic cutters and associated equipment used for CIPP lining installations. The SRB Technician will also collaborate with team members, vendors, and customers to qualify, design, implement, and enhance new and existing products and develop program solutions.

This position reports to the Director of Training and Compliance, with a dotted‑line reporting to the VP of Operations.

• Work on multiple projects simultaneously
• Update status of repairs and equipment builds
• Prioritize projects with respect to departmental and company goals to meet customer commitments
• Support and manage internal Kanban system and inventory control to maintain customer orders
• Communicate and negotiate with vendors and supporting OEM suppliers
• Manage and communicate status of customer service and repair program
• Effectively control change to maintain project and product consistency
• Prepare and maintain all product and project documentation throughout the lifecycle
• Ensure high level of quality and maintain pre‑shipment quality verification
• Maintain high level of organization for spare components and on‑hand inventories
• Maintain a safe and effective work area

• Mechanical and electrical certifications or equivalent work experience
• Associate degree or vocational education
• A self‑motivated individual
• Excellent written and verbal communication skills
• Excellent presentation skills
• Project management experience
• Demonstrated change agility around project prioritization and team development
• Aptitude to troubleshoot and arrive at solutions quickly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a full‑time, non‑exempt position. Days of work are Monday through Friday during regular business hours. The role may require long hours and some weekend work as necessary to meet business obligations. This position requires speaking and hearing, the ability to lift files, open filing cabinets, and bend or stand as necessary. The job operates in a manufacturing/warehouse office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Candidates should be able to lift and carry up to 50 lbs. and comply with OSHA standards.