Hospitality Support Technician

TRANSFORM LIVES THROUGH HEALING

The WAVE International is revolutionizing mental health recovery with our holistic approach. Join our mission to create healthier, happier lives for women seeking healing and hope.

As Hospitality Support Technician at our women's residential treatment center, you'll create a clean, comfortable, and healing environment where clients can focus on their recovery journey. Your attention to detail and dedication to excellence directly supports our therapeutic mission.

• Restoring client rooms to pristine condition after discharge, ensuring a welcoming space for new arrivals
• Maintaining daily cleanliness in occupied client rooms including trash removal, bathroom restocking, and ensuring clean showers
• Managing linen services by changing bed sheets, blankets, and pillowcases as scheduled or requested
• Performing comprehensive facility cleaning using appropriate cleaning agents and sanitation guidelines
• Vacuuming carpeted areas and maintaining the highest level of cleanliness throughout the facility
• Keeping office spaces clean and organized while managing trash removal
• Conducting weekly deep cleaning sessions in all public use areas
• Following Universal infection control and OSHA Bloodborne pathogen standards for all cleaning procedures
• Implementing special cleaning protocols for clients with infectious diseases per OSHA standards
• Ensuring safety precautions are maintained to prevent client and staff falls or slips
• Managing cleaning supply inventory and budget while preventing waste, theft, or misuse
• Adapting quickly to changing priorities and handling additional essential tasks as assigned

You take pride in creating spaces that promote healing and comfort. Your work ethic and attention to detail contribute to our clients' recovery environment every single day.

• High school diploma or 3+ years of relevant work experience preferred
• 2+ years of housekeeping experience preferred
• Ability to perform continuous physical work including standing, stooping, pulling, pushing, and lifting up to 50 pounds
• Experience climbing ladders safely as needed
• Proficiency with common house cleaning equipment including mops, scouring pads, and vacuum cleaners
• Knowledge of equipment care, cleaning solution measurements, and hazard awareness
• Strong ability to follow oral and written instructions
• Basic computer skills and familiarity with Microsoft Teams
• Tolerance for stress and ability to adapt to rapid changes in priorities
• Excellent communication skills and positive, can‑do attitude
• Commitment to maintaining high quality standards and continuous improvement

• Full Time, Hourly position supervised by WST Leader
• High‑pressure, sometimes unpredictable environment requiring stress tolerance
• Residential treatment facility focused on women's mental health recovery
• Drug screening and background check required

READY TO MAKE WAVES? Join our mission to create healthier, happier lives for women on their healing journey! Your dedication to maintaining a pristine, safe environment directly supports our clients' recovery success!