Dealership Experienced Warranty Administrator at Ferman Ford of Countryside

Overview

Ferman Ford of Clearwater — Now Hiring:
Ford Warranty Administrator

Location:

Clearwater, Florida

Compensation:
Starting at $50,000+ annually, based on experience

Employment Type:

Full-Time | Immediate Opening

• Accurately review and process Ford vehicle service and parts warranty claims daily
• Audit repair orders for proper documentation, labor operations, technician notes, and compliance
• Submit claims through Ford's Warranty Processing System and monitor for timely payment
• Communicate with Ford Warranty Reps and service advisors to clarify claims or resolve disputes
• Track claim status and research denied claims for appropriate resolution or resubmission
• Stay up to date on Ford policy changes, TSBs, recalls, and warranty bulletin updates
• Collaborate with Parts and Service leadership to ensure timely and proper claim handling
• Maintain precise warranty records and reporting logs for internal and Ford audits

• 1–2+ years of experience processing Ford Motor Company warranty claims (Required)
• Strong knowledge of Ford OWS, DMS, and FMC warranty policies & procedures
• Attention to detail and high-level organizational skills
• Ability to manage high-volume claim processing with speed and accuracy
• Experience with CDK/Dealer track, CV360, or similar dealership management systems a plus
• Team player with excellent communication and follow-through skills

• Competitive base salary starting at $50,000+ (commensurate with experience)
• Full benefits package including medical, dental, vision, 401(k) with match, paid vacation
• Work in a fully remodeled dealership with 58 service bays, including 30 Ford Pro Elite bays
• Be part of a family-owned company with over 125 years of history and a reputation for excellence
• Career development support, training, and growth opportunities within the Ferman Automotive Group

If you're a high-performer who takes pride in accuracy, efficiency, and contributing to a great team—we want to hear from you. Learn more about our team at

Ferman Ford is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.

• PLEASE NO THIRD-PARTY VENDORS — This is a full-time onsite opportunity.

Maintain Ferman Standard of Ethics at all times.

Embrace a Winning Team Spirit… Be Positive… Lead by Example.

Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You".

• Competitive salary commensurate with experience
• Excellent growth and opportunities for advancement
• Modern, state-of-the-art service facilities
• Paid training and education to achieve and maintain required certifications
• 401K with company participation
• Competitive Health, Dental, Vision and Life insurance programs for employees and their families
• Short-term & long-term disability insurance available
• HSA (health savings account)
• PTO (paid time off)
• Employee pricing for new & used vehicles, service and parts

Ferman Motor Car Company — BMW | Buick | Chevrolet | Chrysler | Dodge | Ford | GMC | Jeep | Mazda | MINI | RAM | Volvo Cars

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