Vendor Behind Counter (VBC) Agent

Job Details:
Vendor Behind Counter (VBC) Agent –

Location:

Cleveland Hopkins International Airport, Cleveland, Ohio;
Pay Rate: $15.00 per Hour;
Salary Range: $15.00 - $15.00 Hourly; NOW HIRING!

The Vendor Behind Counter (VBC) Agent supports the United Airlines ticket counter by tagging passenger bags, placing luggage onto the conveyor belt, and asking required safety and security questions to ensure compliance with airline and Transportation Security Administration (TSA) standards. This role requires strong attention to detail, professionalism, and the ability to work efficiently in a high-volume airport environment.

• Tag and process passenger luggage accurately.
• Lift and place bags onto the conveyor belt at the United Airlines ticket counter.
• Ask required safety and security questions to maintain in-flight safety standards.
• Provide clear and professional communication with passengers and airline staff.
• Maintain a clean and professional appearance at all times.
• For split-shift employees, transition to wheelchair agent duties from 3:00 p.m. to 7:00 p.m. as scheduled.

• Ability to lift 50 pounds or more repeatedly.
• Strong communication skills and professional demeanor.
• Reliable, punctual, and able to work scheduled shifts consistently.
• Good hygiene and professional appearance are mandatory.
• Dependable and committed to job responsibilities.
• Ability to work in a fast-paced, customer-facing environment.

• Arrives on time and ready to work.
• Communicates clearly and professionally.
• Follows procedures and safety protocols.
• Takes pride in representing Huntleigh USA.
• Is dependable, detail-oriented, and comfortable with physical work.

• 4:00 a.m. – 12:00 p.m.
• 11:00 a.m. – 7:00 p.m.
• Split
  
  Shift:
  • 11:00 a.m. – 3:00 p.m. — Vendor Behind Counter (VBC)
  • 3:00 p.m. – 7:00 p.m. — Wheelchair Agent

Huntleigh USA is an Equal Opportunity Employer.