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Supervisor, Maintenance​/Cleaning, General Labor

Job in Clinton, Worcester County, Massachusetts, 01510, USA
Listing for: Westaff
Full Time position
Listed on 2026-02-16
Job specializations:
  • Maintenance/Cleaning
    General Labor
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Summary

Warehouse Supervisor is responsible primarily for supervising and directing the kitting process, as well as receiving, storage and shipping of product in a manner consistent with company service and cost objectives. When needed, has general responsibility for coordinating all warehouse activities on a daily basis.

Responsibilities
  • Assist in establishing schedules.
  • Ensure that the schedules are correctly implemented and that jobs are completed properly.
  • Apply sound communication and leadership techniques in assigning work and coaching associates.
  • Supervise the kitting operation, ensuring that exact number and type of product(s) are included in each kit.
  • Carry out quality control activities prior to releasing a kit to be shipped to customer.
  • Ensure assembled kits, inbound and outbound shipments are complete and free of damage.
  • Perform data entry, run reports and complete other tasks pertaining to the kitting operation utilizing the WMS (warehouse management system) and/or customer database system.
  • Carry out customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner.
  • Maintain active communication via email and/or other means with the customer, management, and other stakeholders as needed.
  • Supervise checking and unloading or inbound shipments, orderly stacking of product, and picking and staging of outbound shipments in accordance with high levels of productivity.
  • Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
  • Communicate with drivers assigned to Amazon Account to ensure that the deliveries are made on time to the Amazon facilities.
  • Complete all necessary records and reports in a timely and accurate fashion.
  • Compute and analyze daily, weekly production metrics.
  • Assist in physical inventories and cycle counts.
  • Maintain product locator system.
  • Ensure the optimal utilization of space.
  • Rotate product as appropriate.
  • Ensure the efficient and safe operation of material handling equipment.
  • Maintain a clean, neat and safe work area.
  • Assist in maintaining warehouse security.
  • Open and close building in the absence of the Warehouse Manager.
  • Conduct operations in a manner that promotes safety and in accordance with OSHA and other appropriate standards.
  • Attend warehouse planning meetings.
  • Act as liaison between employees and management.
  • Communicate industry and brand knowledge to associated.
  • Other responsibilities as assigned.
Additional Duties and Responsibilities
  • Pick, stage, label and pack product and materials based on kit requirements, ensuring that the exact number and type of product(s) is included.

    Load, unload, move, stack and stage product and materials using a forklift, clamp truck, or other power equipment.
  • Maintain equipment and materials in a net, clean and orderly fashion.
  • On a daily basis, inspect and perform minor maintenance on assigned equipment.
  • Operate all equipment in a safe and efficient manner following prescribed work methods and OSHA standards.
  • Unload inbound shipments safely and move product to storage locations.
  • Efficiently stack and store the merchandise in the appropriate areas.

    Pull and prepare product for shipment, ensuring that the exact number and type of product is loaded and shipped.
  • Perform picking duties in an efficient manner that meets customer service standards.
  • Efficiently move product from staging and/or storage areas into rail cars, trailers or containers.
  • Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances.
  • Label, sort, wrap, pack, un-pack & re-pack or provide other value added services as required
Experience
  • High School Diploma and at least 2-4 years of experience in related field
  • Good leadership and communication skills.
  • Familiarity with computers and material handling equipment is required.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), WMS software.
  • Familiarity with MHE is required.

    Must have excellent work habits
  • Attention to detail and ability to maintain accuracy in a fast-paced environment.
  • Ability to work independently and collaboratively in a team environment.
  • Strong problem-solving skills and proactive approach to addressing issues
Physical Requirements
  • Must be capable of sitting, standing and walking for extended periods.
  • Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis.
  • Must be able to use proper techniques to lift up to 50 pounds.

Apply now!

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