Manager, Environmental Svcs, Custodial

FLSA Status: EXEMPT – This position is classified as Exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Job Summary:

Manages the daily operations of Diversus Health’s environmental services operations and custodial services with heavy emphasis on customer service, safety and quality.

Essential Functions:

Manages the daily operations of Diversus Health’s environmental and custodial services.

Oversees the interviewing and onboarding process of new staff members; assures completion of new hire training within thirty (30) days of hire.

Partners with leadership in the development and implementation of workflows and/or processes.

Develops staff schedules to meet coverage demands and expectations; ensures relief coverage is met.

Tracks and submits employee time records.

Performs daily shift inspections and completes required documentation.

Provides feedback on employee performance; conducts evaluations as outlined by the organization.

Addresses and resolves customer complaints

Ensures that staff are aware of and utilize standard safety practices

Ensures adequate disinfection practices are implemented and enforced.

Establishes and maintains relationships with vendors to ensure contracts are effectively managed, and service agreements are upheld.

Collaborates with managers and/or Director in the monitoring and tracking of supplies and PPE usage.

Perform routine site inspections and customer relations to include custodial, safety, grounds, lighting, and general appearance.

Provide Point of Contact (P.O.C.) for staff, contractors, vendors and inspections to assist in facilities related functions as required.

Knowledge/Skills/Abilities:

Five (5) years custodial experience, required.

Two (2) years supervisory experience, strongly preferred.

Valid Driver’s License with MVR that complies with organizational insurance requirements.

Working knowledge of floor care equipment usage.

Knowledge of OSHA standards.

Excellent customer service skills.

Experience in Custodial Quality Assurance.

Proficient in Microsoft Outlook, Word & Excel.

Ability to work flexible shifts.

Experience in estimating and project start-ups.

FLSA Status: EXEMPT – This position is classified as Exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Job Summary:

Manages the daily operations of Diversus Health’s environmental services operations and custodial services with heavy emphasis on customer service, safety and quality.

Essential Functions:

Manages the daily operations of Diversus Health’s environmental and custodial services.

Oversees the interviewing and onboarding process of new staff members; assures completion of new hire training within thirty (30) days of hire.

Partners with leadership in the development and implementation of workflows and/or processes.

Develops staff schedules to meet coverage demands and expectations; ensures relief coverage is met.

Tracks and submits employee time records.

Performs daily shift inspections and completes required documentation.

Provides feedback on employee performance; conducts evaluations as outlined by the organization.

Addresses and resolves customer complaints

Ensures that staff are aware of and utilize standard safety practices

Ensures adequate disinfection practices are implemented and enforced.

Establishes and maintains relationships with vendors to ensure contracts are effectively managed, and service agreements are upheld.

Collaborates with managers and/or Director in the monitoring and tracking of supplies and PPE usage.

Perform routine site inspections and customer relations to include custodial, safety, grounds, lighting, and general appearance.

Provide Point of Contact (P.O.C.) for staff, contractors, vendors and inspections to assist in facilities related functions as required.

Knowledge/Skills/Abilities:

Five (5) years custodial experience, required.

Two (2) years supervisory experience, strongly preferred.

Valid Driver’s License with MVR that complies with organizational insurance requirements.

Working knowledge of floor care equipment usage.

Knowledge of OSHA standards.

Excellent customer service skills.

Experience in Custodial Quality Assurance.

Proficient in Microsoft Outlook, Word & Excel.

Ability to work flexible shifts.

Experience in estimating and project start-ups.
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