Service Representative - Dispatchable - Water Technologies

Job Description

Job Summary: As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de‑oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem‑solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance
• Reliable, punctual, and committed to showing up consistently for clients and colleagues alike
• Ability to problem‑solve on the spot and remain composed under pressure
• Self‑motivated and able to work independently while remaining a collaborative team player
• Strong professional presence and the ability to represent a brand with pride and integrity

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO₂, O₂, SDI, TOC, in addition to various other site‑specific testing requirements
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Other duties as assigned

Knowledge, Skills & Abilities

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system

Education & Experience

• Required: High School Diploma / GED / Home School Certification or international equivalent; 2+ years’ experience of service/maintenance or equivalent in an industrial environment
• Preferred: Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Other Requirements

• Valid Driver’s License
• Ability to travel within the region as needed

• Salary range: $30.00–$35.50 per hour
• Medical, Dental, & Vision Insurance starting Day 1
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan – 3% default contribution plus matching
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.