Shipping Technician

Job Summary

The Distribution Center at CU Boulder encourages applications for a Shipping Technician! This position processes mail and packages for campus customers following all local, state, and federal guidelines. It requires a high degree of training and knowledge regarding shipping operations. Under the direction of Shipping Coordinator, this position will work in consultation with Export Control for shipments (packages and freight) requiring compliance.

Other duties include data collecting, billing, customer service, and labor assistance with Mail & Package Services as assigned.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The Distribution Center (DC) provides the university with procurement, disposal, and logistic services, as well as processing and distribution of written communications to enable campus to pursue its mission of excellence in education, research, and community service. The DC has a history of instituting initiatives and standard methodologies that take into consideration environmental sustainability.

• Under the guidance of Shipping Coordinator, be a resource for campus on all shipping issues, concerns, and questions. Ensure adherence to shipping rules and procedures, including university, state, and federal regulations.
• Accurately meter mail and record billing and recharge information in meter accounting system.
• Process outgoing mail, packages, and freight using shipping software to find the most cost effective and timely method of shipping.
• Prepare pallets for shipments as needed.
• Keep up with the latest technological trends in package, mail, and freight processing.
• Follow requirements for export controls and hazardous material shipping needed for mail, freight, and packages.
• Provide mail, package, and freight processing information in response to customer inquiries.
• Look for process improvement opportunities in consultation with management team.
• Package and ship items from Surplus Property.

• Accurately record billing for mail, package, and freight shipments.
• Investigate discrepancies and provide resolution to billing inquiries from customers and the area accountant.
• Provide benchmark information when requested.
• Assist in data entry of FM Accountant invoice paperwork for freight shipments, including labor charges for departments.

• Under the oversight of Shipping Coordinator:
• Ensure compliance with campus policy for documentation and data entry of international shipments.
• Assist campus customers with inquiries regarding international shipments.
• Assist campus with internal tools for international shipments.
• Attend meetings with Office of Export Controls.
• Perform Visual Compliance and HTS code research.

• Receive and sort mail and packages as needed. Scan out curbside pickup items. Answer phone calls and emails from campus customers regarding deliveries. Assist with walk-in customers as needed.
• Perform light maintenance duties in the workspace as needed.
• Follow safety policies, procedures, and guidelines, and adhere to standing operating procedures for assignments and use of equipment.
• Participate in and complete safety trainings.
• Report potential safety hazards, mistakes, accidents, and/or procedural violations in a timely manner.

• This in-person position has an expected work schedule of Monday‑Friday from 7:30 am – 4:00 pm.
• This role is eligible for our Facilities Management Employee Referral Program.

• The annual salary for this position is $46,128.
• If you have prior state‑classified experience in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024.

At the University of Colorado Boulder, we are committed to supporting the…