Service Technician

Position: Service Technician I
Location: Niwot

Service Technician I  Do you want to be part of a business that genuinely values entrepreneurialism, innovation, and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.
Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We're a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.
Your Impact  We are looking for a Service Technician who will contribute to the success of the Service Team, applying their expertise in troubleshooting to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality, and continuous improvement.

The Role  As a Service Technician I, you'll be addressing our customers' equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair. The position focus is customer satisfaction and continual improvement in the quality of our products and services.

Job Responsibilities   Calibrating electronic equipment
Developing troubleshooting and repair skills
Supporting customer calibration and maintenance of Particle Measuring Systems' micro contamination monitoring equipment
Researching customer problems and complaints
Acting as a liaison between customers and various departments
Continuously evaluate processes for improvements in efficiency, quality, and safety
This job description is not intended to be all-inclusive. Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.

Required Qualifications   Associate's degree in Electronics or military equivalent
Ability to read schematics in English
Knowledge of A/C and D/C converters, microprocessors, analog and digital circuits
Knowledge of helium-neon lasers, diode Lasers, and/or collecting and condensing optics is helpful but not required
Strong troubleshooting skills
Strong verbal and written communication skills
Ability to work independently
Some travel required
Team player focused on customer satisfaction and quality, with a sense of urgency
Work Environment &

Physical Requirements   This role primarily operates in a lab environment. Must be able to sit, stand, and use a computer for extended periods of time
Occasional lifting of up to 50 lbs. may be required
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role
Compensation & Benefits   Base salary: $26.00-$29.00 per hour, depending on experience
Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.
Comprehensive benefits package:
Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance
401(k) retirement plan with company match
Vacation, holiday, and leave policies
Tuition reimbursement, Employee recognition programs, Employee assistance programs
Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive.