Facilities General Helper

Facilities General Helper

The Facilities General Helper provides general labor and support to the Facilities team in maintaining a safe, clean, functional, and attractive campus. This position assists with maintenance, grounds, custodial support, mailroom operations, event setups, moving, deliveries, and other campus needs.

The ideal candidate is dependable, hardworking, safety-conscious, willing to learn, and able to work both independently and as part of a team.

Essential Duties & Responsibilities:

General Maintenance Support

• Assist general maintenance staff with routine maintenance, repairs, and campus projects.
• Move, load, unload, and transport furniture, equipment, supplies, and materials.
• Assist with event setups, move-in, move-out, deliveries, and other campus activities.
• Perform basic painting, patching, caulking, changing filters and other general maintenance tasks.
• Assist with minor repairs and preventative maintenance under the direction of general maintenance staff.
• Use basic hand and power tools safely after proper training.
• Maintain clean and organized work areas.

Mailroom Support

• Provide backup support to the campus mailroom as needed.
• Receive, sort, organize, and distribute mail and packages.
• Load students packages and tag faculty/staff package when received.
• Assist with outgoing mail, shipping, and package preparation.
• Move and transport mail and packages throughout campus.
• Maintain organized mailroom and package staging areas.
• Handle mail and packages professionally and confidentially.

Grounds and Custodial Support

• Assist with general campus grounds upkeep, including litter removal, weeding, mulching, planting, and seasonal work.
• Assist custodial staff with moving furniture, room preparation, cleaning support, and special projects.
• Assist with storm cleanup, snow and ice removal, and other seasonal needs.
• Report maintenance, safety, or facility concerns to the appropriate supervisor.

On-Call Responsibilities

• Participate in the Facilities department's on-call rotation and respond to after-hours facility needs and emergencies as scheduled.
• Follow established procedures for documenting and communicating after-hours calls, work, and follow-up needs.

Safety and Customer Service

• Follow all Facilities safety procedures, OSHA requirements, and campus policies.
• Properly use PPE and operate equipment only after appropriate training.
• Provide courteous and professional service to students, faculty, staff, visitors, and vendors.
• Maintain professionalism and confidentiality when working in occupied campus spaces and handling mail or packages.
• Report accidents, injuries, unsafe conditions, or property damage immediately.

Other Duties

• Assist other Facilities and Operations teams as workload and departmental needs require.
• Work during move-in, move-out, special events, severe weather, and other periods of increased activity.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Previous experience in maintenance, construction, landscaping, custodial work, general labor, moving, or mail/package handling preferred but not required.
• Ability to follow written and verbal instructions.
• Ability to safely use basic tools and equipment after training.
• Ability to lift, carry, push, and pull materials and equipment up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Valid driver's license;
  Class E preferred.
• Reliable attendance and punctuality.
• Ability and willingness to participate in the department's on-call rotation.

Knowledge, Skills, and Abilities

• Dependable and hardworking with a strong work ethic.
• Willingness to learn and assist in multiple areas of Facilities and Operations.
• Ability to work independently and as part of a team.
• Good communication and customer service skills.
• Ability to prioritize tasks and respond to changing needs.
• Ability to maintain professionalism and confidentiality when handling mail, packages, and working in occupied campus spaces.

Physical Requirements

• Frequent standing, walking, bending, kneeling, reaching, and climbing stairs.
• Ability to lift and carry materials and equipment up to 50 pounds, with or without reasonable accommodation.
• Ability to work indoors and outdoors in varying weather conditions.
• May occasionally work in confined, elevated, or physically demanding areas.
• May require evening, weekend, holiday, or after-hours work as part of the on-call rotation.

Work Environment

This position works throughout campus, including academic buildings, offices, residence halls, shops,…