Facilities Coordinator - Multifamily Properties

Facilities Coordinator
- Multifamily Properties About this position

Description:

RHM Real Estate Group is seeking a talented and dynamic Facilities Coordinator
- Multifamily Properties to strengthen and support our Facilities team over a designated conventional multifamily apartment portfolio. This role will play a key role in onboarding and training new site maintenance personnel, ensuring compliance with maintenance standards, and providing direct hands-on support over multifamily properties across Northeast Ohio. If you're passionate about hands-on facility management, thrive in a collaborative environment, and want to make a tangible impact within a growing and forward-thinking team, we'd love to hear from you!

RESPONSIBILITES

• Lead onboarding and technical training for new maintenance personnel across the designated portfolio.
• Serve as an ongoing mentor and resource to less experienced team members.
• Serve as liaison for on-going renovation projects, unit turns, and vendor coordination.
• Reinforce company standards, safety practices, and maintenance processes.
• Conduct routine site inspections in line with the facilities department's cadence.
• Ensure compliance with maintenance processes, including unit turn standards, preventative maintenance programming, and readiness for state and syndicator inspections.
• Document inspection results and follow up on corrective actions.
• Serve as part of the facilities on-call tree, acting as the first point of contact at the corporate level.
• Provide direct support for overdue work orders, unit turns, and other critical maintenance backlogs.
• Fill in temporarily for open maintenance positions as needed to ensure continuity of service.
• Partner closely with property-level staff and regional leadership to support operational efficiency and resident satisfaction.
• Report regularly to the Facilities Manager on training progress, compliance status, and site needs.
• Assist in developing and refining facilities procedures to improve performance across the designated portfolio.
• Work with contractors as needed.

REQUIREMENTS

• 3-5 years of experience in maintenance, facilities management, or a related field; multi-site or regional experience preferred.
• Proven ability to train, coach, and mentor team members.
• Strong knowledge of unit turns, preventative maintenance programs, and compliance standards.
• Hands-on technical skills with HVAC, electrical, plumbing, and general maintenance preferred.
• Ability to work independently, manage multiple priorities, and travel across the designated portfolio.
• Strong communication and leadership skills, with the ability to model professionalism and accountability.
• MUST SUPPLY YOUR OWN TOOLS (the building will supply specialty tools such as drain sake, extension ladders).
• Organizational and time-management skills
• Must embody RHM's core values:
  Teamwork, Will to Win, Loyalty, and Be a Good Person

PHYSICAL REQUIREMENTS

• Working off ladders up to 20 ft off the ground. Working off stepladders up to 10 feet inside apartments.
• Work under sinks and around appliances by bending own or lying on your back.
• Moving appliances including refrigerators, washers, dryers and ranges.
• Lifting and carrying up to 80 pounds.
• Bending over appliances or mechanical equipment for repairs or cleaning.
• Walking and/or standing for an entire workday.
• Climbing flights of stairs to access work on higher floors.
• Assembling small parts in appliances, mechanical equipment, plumbing, and electrical fixtures, etc.
• Reading repair instructions.
• Logging or describing in writing work hours, repairs made and or materials used.
• Working in inclement weather.
• Operating hand and power tools.

COMPENSATION & BENEFITS

• $28.00/hr - $32.00/hr (based on qualifications and prior experience)
• Medical, dental, and vision…