Cryogenics Service Manager

• Level: Experienced
• Job Location:
  
  Commerce City, CO 80022
• Position Type:
  Full Time
• Education Level: 4 Year Degree
• Salary Range: $80,000 - $90,000 per year
• Job Shift: Day
• Job Category:
  Management
• Job Title:
  
  Cryogenics Service Manager

This position works directly with sales, purchasing, and other departments to oversee all cryogenic operations, including installation, maintenance, inspection, and repair of cryogenic systems and equipment. The role leads a team of technicians while ensuring strict adherence to safety standards, regulatory compliance, and operational efficiency. It requires strong technical expertise in cryogenic systems (liquid oxygen, nitrogen, argon, CO₂) combined with leadership and process management capabilities.

The position also trains and equips the cryogenic technician team to perform their duties and maintains General Air facility maintenance.

• Promote Safety Culture and awareness of the 8 Non-negotiables
• Promote and demonstrate the Core 4
• Manage and direct a technically proficient workforce
• Designs and develops gas and cryogenic delivery systems
• Combine and interface multiple cryogenic equipment and gas delivery systems with customers’ applications
• Perform service calls, troubleshoot systems, perform preventative maintenance, repairs, verification, and installation of cryogenic and gas delivery systems
• Execute all service requests in a complete, timely manner, completing the form before leaving the customer location
• Supervise, train, and develop cryogenic technicians and service personnel
• Develop and implement department activity Work Instructions
• Conduct performance evaluations, coaching, and disciplinary actions as needed
• Co-conduct and lead LMA’s and L10 Team Meetings
• Coordinate staffing, scheduling, and on-call rotations
• Communicate daily with cryogenic personnel regarding expectations, job priorities, work quality, and regulation compliance
• Effectively communicate with all stakeholders to ensure quality of final work
• Ensure all work meets quality and compliance standards
• Serve as the primary escalation point for customer technical issues
• Oversee maintenance and tracking of cryogenic equipment and service vehicles
• Manage inventory of parts, tools, and critical spares
• Ensure proper documentation of all service work, inspections, calibrations, and repairs
• Participate in higher level facility operations
• Quality Assessment and Control for all installations
• Perform all duties in a safe manner, including appropriate use of all Personal Protective Equipment
• On-call duty
• Other duties as assigned

• Associate’s or Bachelor’s degree in Mechanical Engineering, Industrial Technology, or related field (preferred)
• Mechanical/plumbing/electrical background
• 5–10+ years of experience in cryogenic systems, industrial gas, or related field (preferred)
• 2–5+ years of leadership or supervisory experience (preferred)
• Strong Customer Service attitude
• Clean MVR
• Applicable Code requirements – NFPA, IFC, ASME, DOT, IBC, NEC, FDA-HCI SOPs
• Local Code Amendments
• Cryogenic principles
• Cryogenic vessels
• Cryogenic vaporizer and delivery systems
• Cryogenic system design and build requirements
• Environmental Monitoring theory, equipment and calibration
• Basic understanding of electricity and electrical components
• Strong understanding of industry gases and hazards associated
• Effective management characteristics and skills
• Work independently
• Communicates well, both written and verbally, with all appropriate people
• Work in all types of weather
• Prioritize and complete tasks
• Read prints and schematics, and the ability to create same
• Communicate effectively between technical and non-technical persons
• Work in industrial environments, including exposure to extreme cold and outdoor conditions
• Capable of lifting up to 50 lbs and pushing and pulling up to 100 lbs
• Willingness to travel between locations and respond to emergency service calls

• Competitive salary
• Employee stock ownership plan
• Monthly profit sharing
• We pay 80% of medical/dental insurance premiums
• Life insurance coverage for employees, spouses, and dependents
• Vision insurance
• Risk-taking mentality
• Free daily drinks
• Frequent celebrations
• Fun family-friendly events
• Tuition and book reimbursement, debt forgiveness

General Air Service & Supply is an affirmative action employer and that race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law, are not taken into account in any employment decision.