Draw Level 1 Troubleshooter

Draw Level 1 Troubleshooter

** Date:
** Jun 5, 2026

*
* Location:

** Concord, NC, US, 28026

** Company:
** Corning

Requisition Number: 70462

** The company built on breakthroughs. ​ *
* ** Join us.​ *
* Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.  ​ 

How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward. ​ 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​  

​Come break through with us. 

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.

This segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Day-to-Day Responsibilities:

- Performing Weekly Galileo, OTD, Flaw detector and lasermike certifications/calibrations.

- Change FTD belt, cleaning FTD cutter, and ensure ppu misters and cutters are working.

- Perform reboots on equipment.

- Perform other Level 1 troubleshooting tasks as documented in training.

- Perform general maintenance tasks on the Draw tower.

- Act as communications hub for the team, relaying troubleshooting needs to the Tech Team.

- Identify chronic issues with equipment and escalate to Tech Team

- Continue functioning as a Fiber making MT.

Applicant Knowledge/ Skills/ Abilities

Required:

- Must be Draw certified - Proficiency with MS Office programs (Excel, Word, PowerPoint, Outlook)

- Mechanical aptitude

- Ability to follow checklist

- Troubleshooting skills

- Must have strong verbal and written communication skills.

- Ability to prioritize responsibilities while working in an irregular work environment with changing priorities and multiple tasks.

- Must have the ability to function independently with minimal supervision and with strong attention to detail and follow up/completion of assigned action items.

- Must maintain certification and function as Fiber making MT on shift.

- Strong teamwork and leadership skills.

- 12hr rotating shift schedule, overtime required as needed.

Reminder:

Please be sure to check that:

- You are certified as a Draw PA

- You are not on a level 2 discipline

** This position does not support immigration sponsorship.*
* The range for this position is ​$22.00 hourly rate - $25.25 hourly rate.  Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

** A job that shapes a life. *
* ** Corning offers you the total package. *
* Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one

+ As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career.  We also offer a 401(k) savings plan with company matching contributions. 

+ Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.

+ Company-wide bonuses and long-term incentives, align with key business results and ensure you…