Maintenance Supervisor

Maintenance Supervisor - Second Shift

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

We are seeking an experienced, hands-on Maintenance Supervisor to lead and support maintenance and housekeeping operations during the second shift. This role requires a proactive leader who can work alongside their team while ensuring operational excellence, client satisfaction, and a safe working environment. This position serves as the senior facility management representative on-site during second shift, requiring strong independent decision-making and accountability.

Compensation

Salary Range: $65,000 - $70,000 annually

Key Responsibilities

Team Leadership & Operations

• Supervise and support all maintenance activities during second shift, including direct oversight of maintenance personnel
• Supervise housekeeping activities and personnel during second shift
• Serve as the primary point of contact between the client and JLL during second shift operations
• Maintain open communication with the Facilities Manager and first shift JLL employees to ensure seamless operations

Maintenance Management

• Execute and oversee all preventive maintenance (PM) schedules for second shift, ensuring timely completion and accurate entry into the CMMS system
• Complete all corrective maintenance and client-requested work orders scheduled for second shift
• Perform hands-on troubleshooting and repairs for HVAC systems, mechanical equipment, and electrical systems
• Coordinate with the Facilities Manager for any vendor support needed during second shift

Client Relations & Communication

• Address client concerns, complaints, and opportunities promptly during second shift
• Provide regular reports and communication to both the client and Facilities Manager
• Coordinate and support all client-requested events

Compliance & Documentation

• Maintain all maintenance and housekeeping documents up to date and audit-ready at all times
• Ensure all employee training remains current and properly documented
• Maintain a safety-oriented environment focused on zero accidents and zero injuries
• Identify safety hazards and implement appropriate mitigation measures

Inventory & Resource Management

• Maintain inventory of maintenance tools, parts, and housekeeping supplies
• Operate and oversee the use of aerial lifts and mobile lifting equipment

Additional Duties

• Perform other activities as needed by the Facilities Manager related to client service delivery

Required Qualifications

Experience

• Proven supervisory experience managing both maintenance and housekeeping teams
• Demonstrated experience using CMMS programs for maintenance management (Maximo preferred)
• Experience managing Building Automation Systems (BAS)
• Hands-on experience troubleshooting and repairing HVAC systems
• Hands-on experience troubleshooting and repairing mechanical equipment
• Hands-on experience troubleshooting and repairing electrical systems

Technical Skills

• Proficient in operating aerial lifts
• Proficient in operating mobile lifting equipment
• Strong ability to identify safety hazards and knowledge of mitigation strategies

Core Competencies

• Strong leadership and team management skills
• Proven ability to make sound, independent decisions and exercise judgment as the senior facility management presence during second shift hours when the Facilities Manager is not available
• Excellent communication and client relations abilities
• Detail-oriented with strong organizational skills
• Safety-focused mindset with commitment to maintaining a zero-incident workplace
• Self-directed with strong accountability and the confidence to handle emergent situations autonomously
• Flexible and adaptable to changing priorities and client needs

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Charlotte, NC, Concord, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay