Field Service Technician

# Field Service Technician Cheshire, OH##

Job Description We’re looking for a dependable
** Field Service Technician
** to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment.
** What You’ll Bring
*** Strong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the field
* Self-directed work style with the ability to manage time, travel, and priorities across multiple active job sites
* Clear communication skills to interact with customers, explain system performance, and document service activity
* Detail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditions
** What You’ll Do
*** Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems
* Conduct water quality testing using monitoring equipment to ensure compliance with established standards
* Calibrate and maintain testing and monitoring instruments for accurate performance
* Troubleshoot system issues and implement corrective actions to restore proper operation
* Assemble and maintain hoses, piping systems, and related components at project sites
* Handle, transfer, and manage chemical inventory including drums and treatment solutions
* Perform filter backwashing, media replacement, and membrane cleaning or replacement
* Collect, label, and ship water samples to designated laboratories for analysis
* Maintain daily logs tracking system performance, test results, and maintenance activities
* Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions
* Work with PLC controls and assist with repairs to instrumentation and control panels
* Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction
* Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations
* Support multiple locations as needed and assist at regeneration facilities when required
* Communicate regularly with the Regional Field Service Manager regarding site status and needs
* Track and submit mileage, travel, and expense reports accurately and on time
** What You’ll Need
*** High school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferred
* Experience working with mechanical systems, pumps, filtration equipment, or chemical treatment processes
* Valid driver’s license with the ability to travel frequently, including overnight stays as needed
* Basic computer skills for reporting, data entry, and communication
* Ability to work overtime, weekends, and holidays based on project demands
* Ability to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shifts
* Comfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPE
* Ability to climb ladders, work at heights, and enter confined spaces when necessary
* Must be able to safely operate tools, equipment, and vehicles across multiple job sites
** Benefits and Perks
*** Competitive pay and career growth opportunities
* Medical, dental, and vision coverage
* 401(k) with company match
* Time off and floating holidays
* Volunteer Time Off (VTO) to give back to your community
* Employee referral bonus program
* Wellness benefits that support your overall health and well-being
* Opportunities for training and professional development
* Supportive and collaborative team environment
* Stable company with long-term career opportunities
** Who Thrives Here
** Individuals who value meaningful work and enjoy being part of a supportive, team-oriented environment take initiative, communicate clearly, and continuously look for ways to improve processes and service, while understanding that great results come from collaboration, accountability, and a shared commitment to doing things the right way.

You’ll fit right in if you are:
* Motivated by purpose and service
* Reliable and committed to quality work
* A strong communicator and team player
* Curious and open to learning new things
* Solution-oriented and proactive
* Someone who values respect, teamwork, and professionalism

We believe great workplaces are built on trust, collaboration, and a commitment to continuous improvement.
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