Maintenance and Construction Manager

Description

The Maintenance and Construction Manager is responsible for the strategic oversight and hands-on

execution of property maintenance and construction activities across a diverse portfolio of

commercial properties, including retail, office, and distribution centers. Reporting directly to the

Director of Real Estate Management and Development, this role requires a proactive leader with strong problem-solving skills,

deep vendor knowledge, and the ability to manage both routine maintenance and capital projects

in alignment with organizational goals.

• · Conduct regular inspections to ensure all properties remain in excellent operational and aesthetic condition.
• · Prioritize and execute repair requests with minimal disruption to business operations.
• · Personally address tasks where appropriate and oversee third-party vendors to ensure quality work.

• · Maintain a preventive maintenance calendar, ensuring timely servicing of HVAC, heating, and other key systems.
• · Monitor life cycles of major assets and proactively budget for replacements 12–18 months in advance.

• · Manage a centralized work order system to track maintenance requests, status updates, resolutions, and reporting.
• · Effectively triage tasks between in-house team and external vendors based on complexity and location.

Maintain responsibility for all maintenance and construction budgets.

Adhere to company protocols for expense approvals:

• · Track all labor, materials, vendor invoices, and capital expenditures.

• · Build and manage a trusted network of vendors and contractors, with special attention to rapid response needs across geographic locations.
• · Coordinate and inspect third-party work for compliance, timeliness, and workmanship.

• · Ensure properties comply with local codes, ADA requirements, and health and safety standards.
• · Maintain accurate records of inspections, permits, warranties, and regulatory compliance.

• · Lead construction and renovation projects, including store openings, closings, and remodels.
• · Coordinate with architects, contractors, and internal leadership to ensure timelines, budgets, and quality expectations are met.

• · Review lease agreements to distinguish tenant vs. landlord responsibilities.
• · Collaborate with leadership to ensure landlords uphold their maintenance obligations.

• · Act as the primary contact for urgent facilities issues such as power outages, leaks, broken windows, and equipment failures.

• · Oversee exterior maintenance, including landscaping, snow removal and parking lot upkeep.

• · Serve as the point person for all maintenance-related concerns from store managers, department heads, and internal stakeholders.
• · Ensure that all properties reflect the company’s standards for cleanliness, safety, and presentation.

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Duties, responsibilities, and activities may change at any time with or without notice.

• • High School diploma or equivalent.
• • 7+ years of experience in managing construction projects.
• • General understanding in carpentry, plumbing, painting, grounds keeping, janitorial, and HVAC repairs.
• • Thorough understanding of construction operations, maintenance, and repair processes.
• • Proven track record of leading construction teams or departments.
• • Knowledgeable about regulatory requirements and safety standards relevant to construction management.
• • Exceptional leadership, communication, and interpersonal abilities.
• • Proficient in utilizing construction management software and tools.
• • Ability to resolve conflict in a professional and timely manner.
• • Must be organized, efficient, able to prioritize, have excellent follow-up and outstanding interpersonal skills.
• • Must be able to handle…