Housekeeper, Maintenance​/Cleaning

Description

Performs institutional housekeeping to ensure clean, orderly, and attractive conditions of establishment by performing the following duties personally. All duties are to be performed in accordance with departmental policies, practices and procedures.

• Responsible for providing our customers with prompt, friendly and Superior Customer Service to provide our guests an entertaining gaming experience and enriching work environment for our team.
• Responsible for keeping the interior of the Casino clean at all times.
• Create a priority of safety first and establish correct cleaning procedures to provide a healthy, clean atmosphere that will add positively to the guest's experience.
• Use an "owner's eye" at all times --- if something needs cleaning, take care of it.
• Complete daily cleaning checklists that includes but is not limited to taking all trash to dumpster, mopping, vacuuming, load, fold, and replace all linens, pick-up all trash such as cups and napkins from the Casino floor or other work areas as needed.
• Use step stool to clean tops of machines, kneel down to clean machine bases and bottom of stainless steel chairs.
• Maintain restroom cleanliness by using Ettore handle duster to reach up and clean vents, cleaning entire toilet areas, maintain toiletries and other items as necessary.
• Maintain cleanliness and health standards within the interior of the Casino at all times.
• Must have knowledge and adherence to policies and procedures and utilizing chemicals in approved usages.
• Provide prompt, friendly and efficient service in all areas responsible for.
• Be well groomed, friendly and helpful while maintaining a professional appearance and manner.
• Must be self-motivated and be able to work independently without direct supervision.
• Must be capable of being on feet for eight hours and successfully perform the basic functions of the job.
• Be aware of all areas that need cleaning or require maintenance. These should immediately be brought to the attention of the department manager.
• Adheres to all safety guidelines including use of protective equipment.
• Ensures all equipment is used and maintained in accordance with proper procedures.
• Uses chemicals in a proper, safe and responsible manner.
• Ensures all storage areas are cleaned and organized.
• Perform job duties around the guest's comfort and enjoyment.
• Communicate verbally and write on the board in the housekeeping station for oncoming shifts regarding cleaning status of the Casino.

Is consistently at work and on time.

Must have exceptional people skills. Able to communicate effectively with any customer and employees at all levels.

Treat people with respect; inspire the trust of others; work with integrity and ethically; uphold organizational values.

Must be self-motivating and able to motivate employees at all levels to achieve the company’s long and short term goals.

Follows policies and procedures.

Demonstrates accuracy and thoroughness.

Observes safety and security procedures;
Uses equipment and materials properly.

Contribute to building a positive team spirit;
Support everyone’s effort to succeed.

This job requires no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or General Education Degree (GED); or one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.

Must have the ability to read and comprehend simple instructions, short correspondence, and memos. This includes the ability to communicate effectively in one-on-one and small group situations to customers and other employees of the organization.

Ability to add, subtract, and count…