Receptionist, Administrative​/Clerical

THRYVE of Crestwood - Receptionist

THRYVE of Crestwood is seeking a friendly, professional, and organized Receptionist to join our team. As the first point of contact for residents, visitors, families, and staff, the Receptionist plays a vital role in creating a welcoming environment while providing administrative support to ensure the smooth operation of the facility.

• Greet residents, visitors, vendors, and staff in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and accurately.
• Receive and distribute mail, packages, and deliveries.
• Maintain visitor sign-in procedures and ensure compliance with facility policies.
• Provide general administrative support, including filing, copying, scanning, and data entry.
• Assist residents and families by providing information and directing inquiries to the appropriate department.
• Maintain organized reception and lobby areas.
• Schedule appointments and assist with meeting room coordination as needed.
• Monitor office supplies and notify management when replenishment is needed.
• Support various departments with clerical tasks as assigned.
• Maintain confidentiality of resident and facility information in accordance with HIPAA regulations.
• Perform other administrative duties as assigned.

• High school diploma or equivalent required.
• Previous receptionist, administrative, or customer service experience preferred.
• Experience in a skilled nursing, healthcare, or long-term care setting is a plus.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office, including Outlook, Word, and Excel.
• Excellent organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Reliable, dependable, and customer-focused.

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• 401(k)
• On-Demand Pay Option
• Paid Time Off (PTO)
• Tuition Reimbursement

Join THRYVE of Crestwood and become an important part of our team by creating a welcoming experience for residents, families, visitors, and staff while supporting the daily operations of our skilled nursing facility.