Executive Director

Overview

Join Bold Age PACE and Make a Difference!

• A People First Environment: We make what is important to those we serve important to us.
• Make an Impact: Enhance the quality of life for seniors.
• Professional Growth
  :
  Access to training and career development.

• Medical/Dental
• Flex Time Off
• 401K with Match*
• Life Insurance
• Tuition Reimbursement
• Flexible Spending Account
• Employee Assistance Program

Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? Bold Age PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple:
We listen to our participants and their caregivers to truly understand their needs and desires.

POSITION SUMMARY: Reporting to the Chief Operations Officer, The Executive Director (ED) oversees the operational, financial, and regulatory performance of the PACE organization, ensuring alignment with Bold Age core values. Responsible for all PACE operations including care delivery, quality improvement, provider network management, and financial operations. The ED promotes high-quality care and program growth. The role includes managing relationships with local, state, and federal agencies, ensuring compliance with reporting requirements, and fostering community and business partnerships.

• Incorporate the organization’s values, mission and promise into the program’s culture, policies, procedures, and day-to-day operations.
• Responsible for the oversight and administration of the PACE Organization in all aspects of operations, financial alignment, regulatory compliance, and program growth.
• Oversee quality improvement and compliance processes to ensure impeccable commitment to quality PACE services. Promote a culture of continuous quality improvement throughout the organization that focuses on data-driven decision making, process improvement, and best practices. Promote a culture that strives to exceed expectations.
• Maintain active, comprehensive, and effective utilization management systems including data tracking, active interdisciplinary team review, and on-going process improvements. Promote creativity in promoting systems to improve utilization rates while maintaining quality services.
• Ensure thorough understanding of, respect for, and adherence to established participant rights by all staff, contractors, vendors, participants, and visitors.
• Communicate with, listen to and interact with participants and their families / caregivers, staff and all stakeholders on a regular basis. Ensure transparency, collaboration, and understanding of the program’s goals and expectations.
• Ensure a deep understanding of the participant population and the program’s ability to meet their needs among all staff and contractors.
• Ensure that the job responsibilities, authorities and accountability of all staff are defined and understood. Ensure that all personnel are assigned duties based upon their education, training, competencies, and job descriptions.
• Maintain a people-first culture through highly effective human resource procedures and a culture of support, transparency, and appreciation for all staff. Ensure staff engagement, productivity, and retention.
• Promote staffing education and competency monitoring procedures to ensure high quality services to participants.
• Promote and ensure diversity and inclusion throughout the organization that celebrates each individual and fosters deep respect and collaboration.
• Direct, supervise and evaluate the performance of direct reports.
• Performs the duties of Operations Manager/Director as needed. Performs the duties of other IDT members based on professional licensing, competencies, and experience as needed.
• Responsible for maintaining compliance with all State and Federal program requirements, obtaining and maintaining certification under Centers for Medicare and Medicaid Services (CMS) as well as any other State and Federal law and rules pertaining to PACE. Ensure an approach toward regulatory requirements as the…