Facilities Operations Technician – Dallas, TX

General Description

The Facilities Operations Technician reports to the Director of Facilities, Safety & Security. This hands‑on role is responsible for performing routine maintenance, repairs, and general upkeep of all Prism Health North Texas facilities. The technician must work independently, solve problems on the spot, and manage multiple tasks with minimal supervision, ensuring locations remain safe, functional, and presentable for staff, patients, and visitors.

• Coordinate, oversee, and manage repair and maintenance work assignments performed by technicians, vendors, and contractors (building maintenance, landscaping, janitorial).
• Perform day‑to‑day maintenance, repair, and minor construction tasks (painting, patching, light carpentry, minor plumbing, basic electrical).
• Complete preventive maintenance and routine inspections of building systems, fixtures, and equipment.
• Troubleshoot and repair facility‑related issues promptly to minimize downtime.
• Manage processes for retention and disposal of records in accordance with agency policies.
• Coordinate with vendors for specialized repairs or services, ensuring quality work and minimal disruption.
• Respond to internal work orders in a timely manner and maintain accurate records of completed tasks.
• Assist with setup, relocation, and assembly of office furniture or equipment.
• Maintain clean and organized storage areas, tools, and work spaces.
• Ensure compliance with basic OSHA safety standards and report hazards or safety concerns immediately.
• Support emergency and safety procedures, including after‑hours facility‑related incident response.
• Create and manage access control security cards and employee picture badges; manage all alarm permits for all locations.
• Act as the primary liaison with building management for all leased locations.
• Coordinate all maintenance and preventive maintenance schedules; provide support to health centers by coordinating lab equipment repair, calibration, and maintenance.
• Oversee the assignment and return of all keys, security access cards, and security codes.
• Negotiate bids and contracts for services with the Director of Facilities, Safety & Security.
• Manage facilities‑related invoicing to ensure prompt payments.
• Coordinate construction activities and schedules.
• Develop and recommend office procedures and systems to ensure smooth office operations.
• Manage agency supply order process and vendor contracts.
• Ensure employee safety needs are addressed as required by OSHA standards.
• Perform other duties as assigned.

• Excellent written and verbal communication skills.
• Strong organizational, problem‑solving, and analytical skills.
• Ability to provide efficient, timely, reliable, and courteous service to customers.
• Ability to respond effectively to time‑sensitive issues.
• Project Management skills are a plus.
• Proficiency with computer skills (Microsoft Office, Outlook, etc.).
• Ability to work independently.

• Associate's degree or Bachelor's degree in Facilities Management, Engineering, or related field preferred; equivalent experience acceptable.
• Minimum of three to five years of experience and responsibility in facilities maintenance in a medical field with non‑profit administration preferred.
• OSHA 30 or similar Facilities Management Certification (FMP, CFM) is preferred.
• Trade experience (HVAC, electrical, or plumbing) is preferred but not required.