Floater Assistant Community Manager

As an Assistant Maintenance Floater at AG Living, you provide skilled, hands-on maintenance support across multiple communities within the assigned portfolio. You travel between properties as directed to cover staffing gaps, support unit turns, assist with preventive maintenance, and respond to service needs, with a particular emphasis on HVAC diagnosis and repair. You may direct or train on-site maintenance technicians at the properties you cover, but the role is primarily a hands-on technical position.

Your technical expertise, reliability, and commitment to resident satisfaction contribute to the operational success of every community you support.

VALUES MODELED All employees are expected to bring our values to life every day by demonstrating:

RESPECT:
Treat people with courtesy and kindness, valuing inclusion and diversity.

ACCOUNTABILITY:
Honor commitments, focus on delivering solutions, and take ownership of responsibilities.

INTEGRITY:
Act with honesty, honor, and transparency in all activities.

SERVICE:
Be socially conscious, proactive thinkers, committed to improving well-being.

EXCELLENCE:
Strive for excellence, adapt, innovate, and exceed expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES Multi-Property Coverage Travel between assigned communities as directed to provide maintenance coverage, support staffing gaps, and assist with project workloads.

Adapt quickly to the systems, layouts, and priorities of each property covered, maintaining consistent service standards across locations.

HVAC and Technical Expertise Diagnose, service, and repair HVAC systems, including refrigerant handling, in accordance with EPA and manufacturer requirements.

Perform skilled repairs and maintenance in plumbing, electrical, appliances, carpentry, and general building systems.

Collaborate with on-site maintenance teams to address complex maintenance challenges.

Maintenance Coordination Assist in prioritizing and completing maintenance requests, repairs, and preventive maintenance tasks at the assigned property.

Ensure timely resolution of maintenance issues to maintain resident satisfaction.

Team Support and Training Provide day-to-day direction and on-the-job training to maintenance technicians at the properties covered, in coordination with the on-site Maintenance Supervisor and Regional Maintenance Director.

Foster a collaborative work environment, promoting teamwork and open communication.

Unit Turnover Assist in preparing vacant units for new residents by completing repairs, replacements, and improvements.

Ensure units are move-in ready, addressing HVAC, plumbing, electrical, painting, and other maintenance needs.

Emergency Response Respond to maintenance emergencies promptly, diagnosing issues and implementing solutions to ensure resident safety.

Participate in after-hours and on-call rotation, including 24/7 response for emergency calls at assigned properties.

Vendor and Partner Coordination Collaborate with external contractors and vendors for specialized repairs and projects, ensuring quality work and timely completion.

Coordinate vendor activities and oversee work performed by external parties as directed.

Safety and Compliance Adhere to safety protocols, follow property policies, and comply with building codes and regulations.

Maintain a safe work environment and promote a culture of safety within the maintenance team.

Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.

Documentation Maintain accurate records of maintenance activities, repairs, materials used, and work orders.

Assist in documenting preventive maintenance tasks and inspections.

Inventory Management Assist in managing maintenance supplies and materials, ensuring availability and proper organization.

Help track inventory levels and reorder supplies as needed.

EDUCATION / EXPERIENCE High school diploma or equivalent; trade school certification or relevant vocational training preferred.

Minimum 2 years of multifamily or residential maintenance experience.

EPA Section 608 (HVAC refrigerant handling) certification required.

Formal HVAC technician certification (e.g.,…