Field Service Technician - Production Print

This posting reflects an existing vacancy that we are actively recruiting for.

Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a $1,500 sign‑on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more!

This is a great opportunity to learn new technologies while growing your career with an industry leader.

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

• Pass background, security and drug test.
• Position requires use of personal car which is eligible for vehicle maintenance compensation program.
• Must have reliable transportation and a valid driver's license.
• Ability to lift up to 50 pounds.

• Outward Associate
• Outward Professional
• Outward Expert
  - Color
• Outward Expert
  - Production Print
• Production Print Foundations Virtual Classroom, Fiery and/or Creo working knowledge and Certification
• Minimum of a High School diploma or GED required. Technical School training preferred.
• 2-3 years of experience related to technical/repair of business equipment.
• Certified on N+ or equivalent
• Additional IT certifications or training are a plus

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job-related knowledge, geographic location, and specific business needs.

Konica Minolta s'engage en faveur de pratiques de rémunération transparent es et équitables. Notre structure salariale est conçue pour soutenir la croissance des employés, permettant aux individus de progresser dans la fourchette salariale au fur et à mesure de leur progression. Le salaire de base réel proposé variera en fonction des compétences, de l’expérience, des connaissances liées au poste, de la localisation géographique et des besoins spécifiques de l’entreprise du candidat.

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, applications are reviewed by our recruitment team, who always make the final hiring decision.

Konica Minolta Business Solutions (Canada) Ltd., ou ses prestataires tiers autorisés, peuvent utiliser des technologies d'intelligence artificielle pour soutenir certains aspects du processus de recrutement. Néanmoins, les candidatures sont examinées par notre équipe de recrutement, qui prend toujours la décision finale d'embauche.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status,…