Service Truck Technician

Responsibilities

Our service truck technicians travel within a 60‑mile radius to repair tractors and trailers that require roadside assistance and to perform repairs at customer shipping yards or parking lots. They are responsible for the smooth operation of their service areas and for maintaining their service truck, service sites, documentation, and inventory.

• Maintain all Werner equipment in the service area independently, minimizing the need for outside intervention.
• Repair trucks and trailers, including:
• Tire repair and/or replacement (mount/dismount by hand)
• Replace fuel filters
• Jump‑start trucks or refrigerated trailers
• Replace batteries/alternators
• Repair/replace trailer door seals, dolly legs, doors, and hardware
• Repair/replace air brake system components
• Repair coolant leaks
• Patch holes in trailer roof, side panels, and floor
• Repair electrical and lighting problems
• Repair suspension and air ride systems
• Weld and/or replace mud flap brackets, ICC bumpers, and other welding‑required components
• Complete all Federal/ Werner inspections and repair campaigns
• Perform any other repair reasonably completed on customer property
• Perform any additional duties requested by the service truck manager
• Coordinate with onsite Werner staff, Werner drivers, dedicated customers, purchasing/parts team, Werner dedicated road breakdown, and the service truck manager via phone, email, and other means.
• Act as own service writer: create and complete repair orders, bill parts and labor, and complete Federal/Werner inspection forms.
• Schedule repairs/inspections with Werner onsite staff and/or drivers.
• Maintain the service truck, ensuring it is clean, organized, and kept on its maintenance schedule to avoid downtime.
• Maintain the service site inventory, ensuring it is organized, properly labeled, restocked in a timely manner, and inspected regularly in coordination with the parts manager.
• Meet monthly maintenance cost‑saving goals established by management.

• Several years of job‑specific experience.
• Well‑rounded knowledge and ability to complete a wide range of repairs unassisted.
• Ability to operate and maintain a service truck.
• Ability to read shop service manuals and wiring diagrams.
• Ability to operate independently and follow direction.
• Ability to complete and maintain necessary documentation.
• Ability to lift in excess of 100 lbs.

• Minimum of 2 years of truck and trailer/job‑specific repair experience.
• Minimum of 2 years of experience mounting and dismounting tractor‑trailer tires.
• Ability to read and write.
• Basic computer knowledge and data entry experience.
• Valid driver’s license and good driving record.
• Ability to pass the Human Performance Evaluation physical.

This position is eligible for benefits, which include medical, dental, and vision plans. We also offer a 401(k) plan, a stock purchase plan, paid time off, life insurance, disability plans, and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant’s age.