Facilities Technician

Lead Facilities Technician

The Lead Facilities Technician oversees maintenance operations for a high‑rise apartment complex, plans and executes repairs, and leads a small team of technicians. This role ensures that building systems, units, and common areas are well maintained, safe, and compliant with property rules and regulations while providing responsive support to residents and property staff.

• Lead and supervise a team of two facilities technicians, providing training, guidance, and daily direction.
• Plan, schedule, and facilitate all maintenance repairs for the high‑rise apartment complex, including resident units and common areas.
• Perform hands‑on facilities maintenance tasks such as plumbing, electrical work, HVAC servicing, painting, drywall repair, lighting maintenance, and general troubleshooting.
• Complete make‑ready work for units, including painting, repairing drywall, replacing sinks, addressing locks, servicing dishwashers, and ensuring units are move‑in ready.
• Conduct regular safety inspections throughout the property to identify hazards, ensure compliance with safety standards, and implement corrective actions.
• Use work order systems to receive, track, prioritize, and close maintenance requests in a timely and organized manner.
• Manage and coordinate vendors for specialized services, ensuring quality work and adherence to property standards.
• Enforce property and association rules and regulations consistently and professionally.
• Support property management activities by maintaining familiarity with real estate contracts and leases as they relate to maintenance responsibilities.
• Build and maintain positive rapport with tenants by communicating clearly, responding promptly to maintenance needs, and providing courteous service.
• Maintain inventory of tools, supplies, and replacement parts, ensuring adequate stock for ongoing maintenance needs.
• Collaborate with property management staff to address building issues, plan preventive maintenance, and support long‑term facility improvements.
• Document maintenance work, inspections, and repairs accurately, and communicate status updates to relevant stakeholders.
• Multitask and prioritize multiple maintenance requests and projects while meeting deadlines and service expectations.

• Previous experience in property management or closely related facilities maintenance roles.
• Hands‑on experience in plumbing, electrical work, HVAC repair, and general facility maintenance.
• Proficiency in make‑ready work for multifamily or high‑rise apartment units, including painting, drywall repair, and fixture replacement.
• Ability to troubleshoot building systems and maintenance issues efficiently and accurately.
• Familiarity with real estate contracts and leases as they relate to property maintenance and tenant responsibilities.
• Strong organizational and detail‑oriented skills to manage work orders, inspections, and inventory.
• Ability to build rapport with tenants and communicate clearly in both written and verbal forms.
• Demonstrated ability to multitask and prioritize work in a busy, service‑oriented environment.
• Energetic, self‑starting attitude with the ability to work independently and lead a small team.
• Valid driver’s license (required) for occasional travel or errands related to property operations.
• Experience using work order systems to manage and track maintenance requests.
• Ability to coordinate and deal effectively with vendors and service providers.
• Commitment to performing regular safety inspections and adhering to safety protocols.

• Prior experience in multifamily settings and working in high‑rise apartment buildings.
• Background in property management environments, supporting both residents and management staff.
• Experience with lighting maintenance, lock repair, and appliance servicing, including dishwashers.
• Comfort working with inventory systems to track tools, materials, and replacement parts.
• Strong interpersonal skills and a professional demeanor when interacting with residents, vendors, and colleagues.
• Ability to enforce property and association rules and regulations fairly and consistently.
• Capacity to adapt to…