Arcade Technician Supervisor

Applicants must have a completed high school diploma or GED Every member of the management team that handles or serves alcohol must be at least 21 years or older

Essential Duties:

General:

• Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines.
• Follows up to complete any assigned work.
• Assist the Facilities Manager in servicing and maintaining the facility, bowling/Spo-Cha equipment, and amusement arcade games.
• Responsible for assisting Facilities Manager in the direction and supervision of department mechanics.
• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Responds to error calls for any bowling, spo-cha or amusement arcade issues.
• Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
• Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
• Stay informed on company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments.
• Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.
• Ensure Mechanics are following all company procedures and policies on Facility maintenance.
• Other tasks as assigned by Facilities Manager and/or General Manager.
• Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.
• Keeps a clean and organized workshop.

Bowling:

• Updates the R1/manufacturer’s preventive maintenance charts for the bowling center equipment as posted.
• Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling-related equipment.
• Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.

Amusement (Arcade):

• Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
• Conducts maintenance and repairs on arcade machines, and other general facility areas.
• Must successfully complete the mechanic training programs designed for their position.

Spo-Cha
* For locations that applies only.

• Updates the R1/manufacturers’ preventive maintenance charts for the Spo-Cha equipment as posted.
• Conducts maintenance and repairs on Spo-Cha equipment and Spo-Cha arcade machines.
• Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in Spo-Cha arcade machines.
• Must successfully complete the mechanic training programs designed for their position.

Facility:

• Perform other Facility maintenance and repair tasks.
• Ability to readily identify most common problem with components such as controls and audio systems.

Non-Essential Duties:

• Conducts alcohol and age restriction control in accordance with company policies.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to general management for solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area

Qualifications:

Technical Facilities Supervisor must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone. The Facility Supervisor must demonstrate solid communication skills, strong…