Facilities & Maintenance Specialist

Job Overview

Responsible for maintaining the safety, functionality, appearance, and operational readiness of Credit Union facilities, grounds, equipment, and fleet vehicles. Coordinates preventive maintenance, repairs, contractor services, and facility-related projects to ensure a safe, secure, and efficient environment for employees and members. Provides courier services, manages facilities supply inventories, and supports custodial and maintenance activities.

• 30% Coordinate and perform preventive and corrective maintenance, repairs, inspections and custodial support for all Credit Union facilities, equipment, and grounds. Communicate with Market Managers to relay work response schedule and ensure preparedness and minimal service interruptions for staff and members.
• 20% Manage vendor and contractor relationships to ensure services are completed in accordance with contracts, schedules, and quality standards.
• 15% Investigate and resolve facility-related issues, contractor concerns, and maintenance service interruptions in a timely manner.
• 15% Provide courier and delivery services, including transportation of mail, supplies, packages, and interoffice materials between branch locations and the post office.
• 10% Maintain inventory and distribution of facility maintenance supplies, equipment, and related materials.
• 5% Maintain Credit Union fleet vehicles, including scheduling maintenance, inspections, repairs, registrations, and related recordkeeping.
• 5% Perform other job‑related duties as assigned.

• Responsible for the maintenance, preservation, and improvement of the Credit Union's property to provide a safe and comfortable environment for employees and members.
• Supports business continuity and emergency response efforts by coordinating facility readiness, repairs, and restoration activities during facility disruptions or emergency events. Monitors and responds to various alarms and system alerts, some occurring outside of business hours.
• Manages and responds to all maintenance requests at branch locations.
• Serves as primary contact for various companies; scheduling and monitoring services and deliveries (i.e., shredding, cleaning services, carpets/mats, etc.).
• Maintains, monitors, inspects, troubleshoots, and coordinates repair of building systems and equipment, including HVAC, electrical, plumbing, septic, fire protection, elevator, generator, security, ATMs/ITMs, and drive‑up systems.
• Ensures compliance with applicable OSHA, environmental, safety, and facility-related regulations and standards. Identifies and reports facility safety hazards and recommends corrective actions to minimize operational risk.
• Ensures all maintenance agreements and leases are current. Maintains complete and accurate vendor, facilities, maintenance and equipment files per company requirements.
• Performs maintenance and repair on small office equipment and facilities (i.e., shredder repair, laminators, office furniture, locks, drawers, installation of keyboard trays, painting projects, grounds keeping, etc.).
• Supports the Security Officer in maintaining the effectiveness of physical security systems, including access control, alarm monitoring, surveillance systems, and related facilities security measures.
• Under the direction of the Chief Administrative Officer, supports facility development projects, including new branch construction, renovations, relocations, and other capital improvements.
• Communicates with local governments regarding ordinances governing zoning, signage, setbacks, etc.
• Maintains Credit Union vehicle fleet: schedules regular maintenance and service inspections, repairs, registration renewal, etc.
• Provides courier service for all branch locations: picks up and delivers mail, supplies and packages to all credit union branches and to the post office on a regular schedule. Sorts and distributes mail, inter‑office correspondence and deliveries.
• Procures, inventories, and distributes facility maintenance supplies and equipment to branch locations.
• Coordinates the recycling of cardboard, newspapers, magazines, plastic, cans and glass as required by each…