Temporary Turn

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for clients and communities across the U.S. We are recognized as one of the nation’s Best and Brightest Places to Work and are ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is also responsible for the make‑ready process in accordance with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager.

• Community Maintenance – regular/daily onsite attendance required.
• Responsible for cleaning, trash removal, and general maintenance of grounds, residential areas, and make‑ready units and common areas.
• Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner.
• Ensure repairs and replacements are completed for community common areas and units.
• Responsible for daily cleanup of the exterior of the community, including grounds, breezeways, and all common areas.
• Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs.
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Follow Asset key policy and maintain a well‑organized, adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices.
• Participate in unit inspections as requested.
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager.
• Utilize property resources, equipment, and supplies economically.
• Perform additional tasks and responsibilities as requested by the Maintenance Supervisor and Community Manager.
• Customer & Resident Relations – manage excellent customer service and monitor service request turnaround and responsiveness.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce community policies delegated by the immediate supervisor.

• High School Diploma or Equivalent;
  Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or an equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

• Regularly required to ascend or descend ladders, stairs, scaffolding, ramps, step stools, and similar equipment; communicate with others to exchange information; repeat motions that may involve wrists, hands, and fingers; operate machinery and power tools; operate motor vehicles and/or golf carts; assess the accuracy, neatness, and thoroughness of the work assigned; be able to work overtime, weekends, and nights…