Maintenance Technician - Henry, Dearborn, MI

Maintenance Technician I - The Henry, Dearborn, MI About this position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Technician for The Henry Hotel in Dearborn, MI.

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet‑friendly accommodations, complimentary Wi‑Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.

Benefits of Being The Henry Ambassador:

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Flexible spending account
• Life insurance
• Parental leave

Hourly rate: $28.00 - $32.00

The Maintenance Technician is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel and is responsible for the administration of the company’s maintenance and life safety programs to include purchasing, preventative maintenance, equipment repairs, hotel security and life safety and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards
• Supervises and coordinates the activities of the maintenance staff department, inspecting work performance to ensure compliance to procedures, policies and expectations.
• Ensure effective scheduling to achieve both financial objectives and maintain product quality.
• Monitor budget and control departmental expenses, including maintenance contracts, utility expenses.
• Participate in the preparation of the annual departmental operating budget and Capital plans which support the overall objectives of the hotel
• Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.
• Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, power plant, pool, kitchen equipment, laundry equipment and any other related systems and equipment.
• Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up.
• Hire, train, supervise, coach and conduct employee performance evaluations of department associates.
• Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems.
• Supervise any external contractors who may be employed by the hotel to carry out maintenance work.
• Adheres to all work rules, procedures and policies established by the company

• High School diploma /Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Most tasks are performed in a team environment with the associate acting as a team leader. There is minimal direct supervision.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Must have a thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and…