Groundskeeper

POSITION TITLE: Groundskeeper DEPARTMENT: Maintenance REPORTS TO: Regional Maintenance Director CLASSIFICATION: Non-Exempt

The Employee is responsible for the upkeep of the grounds, amenities, building exteriors and leasing office, parking lots, and other community buildings of multi-family residential apartments.

All employees are expected to find ways to bring our values to life every day by demonstrating: leadership, commitment, and integrity.

Resident feedback on quality and timeliness of resident services provided; resident turnover.

• Ensure meticulous upkeep of grounds, amenities, building exteriors and leasing office, parking lots, and other community buildings.
• Remove trash from office areas and apartment community perimeter on a daily basis.
• Assist in the preparation of market ready units, including trash removal from vacant apartments.
• Assist and perform assigned maintenance tasks in a timely manner.
• Assist in the cleaning of available units and models.
• Must be able to operate pressure washer and backpack blowers.
• Responsible for delivering resident notices.
• Report any maintenance concerns for repairs to the Service Manager.
• Perform tasks and operate machinery in a safe manner and in compliance with safety procedures.

• Language
  
  Skills:
  
  Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer
  
  Skills:
  
  Strong computer skills in Microsoft Word, Outlook, and Excel software. Experience in conducting Internet searches and using online calendars and databases.

Required

• Strong communication and customer service skills.
• Ability to work weekends and after hours as necessary.

Preferred

• High school diploma or GED.
• Six months' general groundskeeping experience.

To perform the job successfully, an individual should demonstrate the following competencies:

• Dependability - Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Integrity - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

• Customer Focus - Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Confidentiality - Maintains confidentiality of sensitive information.

• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.

• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.

• Attendance/Punctuality - Is…