Rest Busperson

Responsibilities

• Remove dirty ashtrays, glasses, dinner dishes and silverware from occupied tables.
• Clear empty tables of linens, dishes and debris and place items in proper areas.
• Reset the tables.
• Clean high chairs and booster seats after each use.
• Carry trays of dirty dishes to dish room and break down trays according to the procedures.
• Clean all spills and breakage immediately.
• Keep floors clean and dry.
• Ensure window and glass surfaces are spotless.
• Clean service stations and fill ice bins.
• Assist with setup and breakdown of all buffets. Perform buffet duties as needed.
• Assist servers with all aspects of service as requested.
• Report any damaged or worn items to management.
• Arrive on time and work when scheduled, and wear the proper uniform.
• Attend department meetings as scheduled.
• Report all tips in compliance with company policy and IRS regulations.
• Maintain a consistent professional and positive attitude and behavior when communicating with guests, vendors, and associates.
• Report any incidents of guest dissatisfaction or other matters of significance to a manager or supervisor so that corrective measures may be taken.
• Comply with policies and procedures; practice safe work habits and comply with sanitary, safety, security, and emergency procedures. Write shift reports, including reports on any incidents of theft, accidents or injuries when assigned. Check with a manager or supervisor before leaving work area for any reason.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
• Handle any other tasks or duties as assigned.

Education and Experience:

High school education or related experience. Familiarity with hospitality industry practices preferred.

Skills and Abilities:

• Ability to understand and provide friendly guest service.
• Ability to properly use cleaning equipment and supplies.
• Ability to promptly compile facts and figures, identify and investigate issues, and resolve basic matters.
• Ability to follow an appropriate course of action based on policies and procedures.
• Attention to detail with strong organizational and efficient time management skills.
• Consistent professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast‑paced environment, sometimes under pressure, while remaining flexible and efficient.
• Ability to satisfy the legal requirements for employment within the jurisdiction.

Physical work is a primary part of the job and is normally performed in an interior hotel. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 50 lbs.

While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.