Senior Maintenance Technician - Lead & On-Call Expert

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As a Senior Maintenance Technician, you have your EPA certification and 3-5 years of experience in facilities services or multi-family resident satisfaction through giving best in class service and performing basic maintenance of your community.

• Mentor and lead Service Technician and Maintenance Managers

• Assume the responsibilities of the Service Manager in their absence

• Interact with the residents to identify, diagnose, repair, and resolve issues related electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc

• Correct any unsafe conditions like open holes, broken glasses or gates, broken lights, etc., and immediately assign the work to the ready staff to ensure completion of work on time

• Ensure asset preservation by checking that security systems like automatic doors and surveillance cameras are functioning well

• Schedule preventive maintenance programs for all equipment and ensure that they are in good working condition

• Manage inventory of supplies and spare parts for that work orders are completed as requested

• Work on-call shifts/schedules to assist with both resident and property emergencies

• Benefits:
  Cortland offers a comprehensive benefits package including medical, dental, vision, life and disability benefits, time off, 401(k) participation, voluntary supplemental life insurance,and a 20% rent discount on Cortland-owned communities according to occupancy thresholds

• In return for your hard work - Cortland offers all of our Service Technicians:

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email

Cortland is a drug-free workplace.

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