Senior Critical Maintenance Technician

Senior Critical Maintenance Technician

The Senior Critical Maintenance Technician is responsible for responding to and resolving all facilities building maintenance requests. Building maintenance tasks may include, but are not limited to: plumbing, carpentry, electrical, lighting, heating, air-conditioning (HVAC), and general clean-up or maintenance to support the building needs, as required. This position will also provide escorting for contractors providing services in the building and the data center, as requested.

Responsibilities:

Answer and respond to all mechanical, electrical, and plumbing-related calls from customers, contractors, and management. Address and correct issues promptly, and properly communicate any on-going or severe issues to the appropriate chain of command

Assist the CFM/ACFM to lead the BMT team to deliver total availability (100% uptime) while minimizing risks

Record all maintenance tasks via the appropriate system, resolve tickets in the system when work is complete

Inspect interior and exterior building structures to determine functional systems and detect malfunctions and needed repair making notes and recommendations to management

Perform minor electrical maintenance to include but not be limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools

Perform minor plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices, etc.)

Reconfigure, install, position, and remount modular offices and space (e.g. furniture, wall panels, work surfaces, storage bins, lighting, file cabinets, etc.) to accommodate user needs and maximize office space using various hand, power and specialty tools, dollies and hand trucks

Evaluate, prepare, and paint structures and equipment (e.g. walls, refrigerators, evaporative coolers, floors, roofs, doors, restroom facilities, etc.) to preserve wood and metal parts from corrosion and maintain a safe, comfortable working environment using painting equipment and related tools (e.g. sprayers, rollers, brushes, thinners, etc.)

Perform preventative maintenance work on building electrical, mechanical, and plumbing equipment supporting the building office space

Assist with the development, revision, and execution preventive maintenance procedures, and perform quality control reviews to ensure accuracy, clarity, and continual improvement

Order parts, as needed, to support building maintenance needs, and maintain required documents and record of inventory

Assume an ownership stake in the planning and coordination of all large-scale projects required to address building issues

Maintain accurate building data including, rounds, PM work orders, change management, etc.

Manage assigned workflow tasks in order to provide timely turnaround

Participate in facility training programs by contributing to content/expertise on a regular basis

Work closely with the CFM/ACFM and other key personnel on daily data center management

Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules

Complete facility rounds at the beginning of each shift to ensure building and grounds upkeep

Follow T5 data center corporate policies and procedures

Adhere to all federal, state, and local safety laws

Complete other such duties consistent with your role as you may be assigned by T5FM management

Qualifications:

Education and Experience:

High school degree or GED, preferred

Two years working experience in facility maintenance

Basic understanding of electrical, plumbing and carpentry, required

Electrical or mechanical licensure, preferred

Knowledge, Skills, Abilities, and

Competencies:

Able to follow instructions, respond to management direction, and volunteer readily when asked, required

Able to handle changing needs and priorities accurately and professionally, required

Able to work proficiently and safely with hand tools and power tools, required

Has strong customer service skills, able to work with all a range of personalities and individuals, required

Has exceptional listening skills, required

Displays empathy and understanding of customer needs, required

Has a "can-do" customer service attitude, is conscientious, and takes personal pride in their work, required

Additional Information:

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to stand, walk, sit, climb, and balance

Ability to stoop, kneel, crouch and crawl using both arms and legs

Ability to pick-up minimum 60 lbs.

Ability to reach with both hands and arms

Ability to grasp, push, and pull…