Maintenance Manager

Position Overview

We are building a team of people‑first individuals who thrive on going above and beyond. Ideal candidates will exemplify a can‑do attitude, a growth mindset, and entrepreneurial drive. Successful candidates will be proactive, solution‑oriented, and have strong ownership of their work. The Maintenance Manager will demonstrate fantastic organizational, time‑management, and communication skills, with eye for detail. To ensure success, the candidate should have strong problem‑solving, decision‑making, and a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members.

This is an in‑person position located on‑site of the property and requires a rotating on‑call schedule.

• Treat residents and others with respect, answer questions from your team and residents
• Respond sensitively to complaints about building services, and assign work orders with efficiency and urgency
• Coordinate daily with the General Manager on overall maintenance projects
• Inspect sites regularly to identify problems and necessary maintenance
• Prepare weekly maintenance schedules and allocate work based on forecasted workloads
• Oversee the “make‑ready” process to prepare vacant apartment homes and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining supplies and materials, and inspecting completed work
• Employ, supervise and train team members
• Develop standards for cleanliness and appearance of the community’s grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas to ensure they reflect the high quality of the community
• Manage the completion of all work orders from resident requests for service, ensuring routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, code requirements, and budgetary requirements
• Maintain and order adequate inventory of spare parts and maintenance materials to stay within budgetary guidelines
• Complete monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual
• Conduct follow‑ups on all maintenance and repair work
• Periodically inspect work performed by other service team members to assess the effectiveness of policies and procedures and develop corrective action plans as needed
• Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, materials, and services meet standards, scope, and specifications
• Conduct regularly scheduled safety meetings to ensure all SDS sheets are current and easily accessible
• Keep up with all current OSHA and other safety‑related laws and requirements to ensure property compliance
• Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters)
• Assist capital expense manager with the preparation of a maintenance and capital expense budget for the property by analyzing and evaluating financial statements and accessing operational reports that establish historical background and predict performance patterns
• Support cost‑cutting and expense control programs by ensuring parts are repaired, when possible, rather than replaced, and ensure the team uses materials efficiently
• Participate in on‑call rotation to respond to emergency maintenance and repairs after hours
• Perform other related duties and assignments as needed and assigned

• 2–3 years of experience as a Maintenance Director or Manager
• Must be able to participate in on‑call rotation for emergency maintenance after hours
• Strong knowledge of building trades, cleaning procedures, and preventative maintenance
• Solid understanding of health and safety regulations and practices
• Knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems
• Manual skills – Cleaning, snow removal, groundskeeping
• Maintenance skills – Entry‑level plumbing, electrical, HVAC, carpentry, appliance repair, painting, drywall, and carpet cleaning (including corridors and units)
• Appliance…