Housekeeper, Maintenance​/Cleaning

POSITION SUMMARY

The Housekeeper is responsible for maintaining the cleanliness, presentation, and overall appearance of interior public areas and amenities within a residential community. This role plays a key part in resident experience by ensuring shared spaces are consistently clean, well-stocked, safe, and inspection ready.

In addition to public area responsibilities, the Housekeeper supports unit turn cleaning as assigned based on vacancy volume, seasonal demand, and operational priorities. This role works collaboratively with Property Management, Maintenance, and Grounds teams to support daily operations, events, and inspections.

ESSENTIAL RESPONSIBILITIES

Common Area Cleaning and Presentation

• Maintain cleanliness and presentation of all interior public areas including lobbies, leasing offices, interior corridors, stairwells, elevators, and shared amenity spaces.
• Clean and maintain fitness centers, sauna areas, restrooms, laundry rooms, package rooms, and other resident amenities.
• Clean glass doors, interior windows, and amenity windows to maintain a professional and welcoming appearance.
• Ensure floors are swept, vacuumed, mopped, or machine cleaned as appropriate for each space.
• Maintain cleanliness of trash rooms, compactor rooms, and back of house areas.
• Restock amenity and restroom supplies including paper products, soap, and related items as needed.
• Identify and report cleanliness, supply, or maintenance related issues promptly.

Unit Turn Cleaning

• Perform unit turn cleaning as assigned based on vacancy volume and operational needs.
• Complete deep cleaning and standard unit cleaning to support move out, inspection, and readiness standards.
• Clean kitchens and bathrooms including appliances such as ovens, refrigerators, and dishwashers as directed.
• Ensure units meet cleanliness and presentation standards prior to inspection or occupancy.
• Communicate unit condition issues to Property Management or Maintenance as appropriate.
• Support cleaning and preparation of guest suites and furnished units as assigned, in coordination with property schedules and operational needs.

Site Inspections and Safety

• Perform routine inspections of assigned areas to ensure cleanliness, organization, safety, and readiness.
• Identify and report hazards, safety concerns, security issues, or conditions requiring maintenance attention.
• Monitor common areas for trip hazards, wet floors, blocked exits, or other safety related concerns.
• Follow established safety procedures and promptly escalate urgent issues through appropriate channels.

Equipment, Supplies, and Safety

• Safely use cleaning chemicals, disinfectants, and supplies in accordance with training and safety guidelines.
• Operate cleaning equipment including vacuums, floor machines, and auto scrubbers as assigned.
• Maintain cleanliness and organization of janitorial closets and storage areas.
• Follow all company safety procedures and site-specific protocols.

Operations and Team Support

• Support property events, inspections, tours, and special projects by preparing and maintaining common areas.
• Provide general assistance to onsite teams as needed to support daily operations.
• Assist with moving small items or providing occasional support with larger items when requested.
• Coordinate with the Lead Grounds and Housekeeping or Property Management team regarding timing and priorities for guest suite and furnished unit turns.
• Work collaboratively with Grounds and Maintenance teams to support overall property standards.

Other Duties

• Perform other duties and projects as assigned

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• 2-5 years' experience in housekeeping, custodial services, hospitality, or a related field preferred.
• Strong attention to detail and pride in maintaining clean and organized spaces.
• Ability to work independently and manage routine responsibilities with minimal supervision.
• Comfortable working in resident occupied environments with professionalism and discretion.
• Ability to work indoors for extended periods and perform repetitive cleaning tasks.

• Reliable, punctual, and team oriented with a strong work ethic.
• Ability to work weekdays, weekends, holidays, and occasional overtime based on operational needs.
• Flexibility with schedule to support seasonal demands, unit turn volume, special projects, events, and coverage needs.

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to perform deep cleaning for unit turns.
• Strong understanding of safety and chemical-handling procedures.

PHYSICAL REQUIREMENTS

Physical Requirements

% of Work Time

Speak and hear clearly

100%

Lift and carry up to 50 lbs.

10%

Stand and walk on hard surfaces

100%

Pushing and pulling carts and equipment

10%

Stoop, kneel, bend and reach

30%

Dexterity with hands to use cleaning tools and equipment

30%

Repetitive motion such as wiping, scrubbing, vacuuming, folding, and chemical application

75%

Ability to carry supplies between floors - may require stairs depending on elevator availability

25%

WORK ENVIRONMENT

• Work in a climate-controlled…