Assistant Maintenance Manager

About Sentral

Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights – we call it Home+. Our one‑of‑a‑kind communities offer unrivaled locations, innovative tech‑enabled services, and premium amenities to enhance everyday life.

Sentral lets you live life on your own terms in the heart of the world’s best cities:
Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

At Sentral, we are building a team of people‑first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can‑do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution‑oriented, and have strong ownership of their work.
Maintenance Manager is expected to have fantastic organizational and time management skills. You will display natural leadership, possess great communication skills, and have a strong eye for detail. To ensure success, the Maintenance Manager should display strong problem‑solving and decision‑making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning, and leading team members.

This is an in‑person position located on‑site of the property. It requires a rotating on‑call schedule (Saturday – Wednesday 11:30am‑7:30pm).

• Treat residents and others with respect, answer questions from your team and residents.
• Respond sensitively to complaints about building services and assign work orders with efficiency and urgency.
• Coordinate daily with the General Manager on overall maintenance projects.
• Inspect sites regularly to identify problems and necessary maintenance.
• Prepare weekly maintenance schedules and allocate work based on forecasted workloads.
• Oversee the “make‑ready” process to prepare vacant apartment homes and new move‑ins by completing pre‑move‑out inspections, creating a punch list of maintenance work needed, scheduling vendors and contractors as needed, obtaining supplies, and inspecting completed work.
• Employ, supervise and train team members.
• Develop standards for cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market‑ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas.
• Manage the completion of all work orders generated from resident requests for service and ensure routine upkeep on the property is diagnosed and repaired or replaced according to policies, procedures, safety standards, code requirements, and budgetary requirements.
• Maintain and order adequate inventory of spare parts and maintenance materials to stay within budgetary guidelines.
• Complete monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
• Conduct follow‑ups on all maintenance and repair work.
• Periodically inspect work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications.
• Conduct regularly scheduled safety meetings to ensure SDS sheets are current and readily accessible.
• Keep up with all current OSHA and other safety‑related laws and requirements to ensure property compliance.
• Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters).
• Assist the capital expense manager with the preparation of a maintenance and capital expense budget for the property by analyzing financial statements and operational reports.
• Support cost‑cutting and expense control programs by ensuring parts are repaired when possible,…