Facilities Manager

At Havenly Brands, we believe that everyone deserves a beautiful home they love. Founded and headquartered in Denver since 2014, we've grown into the #1 interior design service in the country. We believe home is a place for personal expression – a place that can inspire, comfort, delight, and work hard for you. We believe that a home should be livable, not precious;

distinctive, not bland; beautiful, but attainable. That’s why we’re bringing together best-in-class home brands alongside innovative designer services to offer unprecedented access to personal, inspiring design. We’re building this generation’s premier destination for all things home. Alongside our award‑winning design services, we proudly own and operate some of the best home furnishings brands in the business including Havenly, Interior Define, Burrow, The Inside, St.

Frank, and The Citizenry. We employ 230+ people in 25+ states in both corporate and retail roles. Our family of brands is growing and we’re looking for amazing people to join us on this journey!

We are seeking a highly organized, proactive, and solutions‑oriented Facilities Manager to oversee facilities operations across our growing portfolio of 20 locations nationwide, including 18 retail stores and 2 corporate offices. This role serves as the primary point of contact for all facilities‑related matters, vendor relationships, and maintenance projects, ensuring our locations remain safe, functional, well‑maintained, and aligned with company standards.

The ideal candidate thrives in a fast‑paced, high‑growth environment, can manage multiple priorities simultaneously, and possesses the ability to create scalable processes while maintaining exceptional attention to detail.

• Oversee all facilities‑related operations across 20 locations throughout the United States, including 18 retail stores and 2 corporate offices.
• Serve as the primary point of contact for all facilities maintenance, repair, and operational needs.
• Manage and prioritize incoming facilities requests and tickets from store and office teams, ensuring timely resolution and communication.
• Maintain detailed records of all open projects, service requests, preventative maintenance schedules, and completed work.
• Ensure all locations consistently meet company standards for safety, functionality, cleanliness, and appearance.

• Own and manage all vendor relationships related to facilities operations.
• Coordinate and oversee service providers including, but not limited to:
  • HVAC
  • Electrical
  • Plumbing
  • Elevator maintenance
  • Painting
  • General contractors
  • Cleaning services
  • Emergency repair vendors
• Source, negotiate, and manage vendor contracts and service agreements.
• Establish service‑level expectations and ensure vendors deliver high‑quality work on time and within budget.
• Serve as the primary liaison with landlords and property management teams to address facility‑related issues and lease obligations.

• Manage facilities‑related projects from planning through completion, including repairs, maintenance initiatives, store refreshes, office improvements, and capital projects.
• Develop project timelines, track progress, identify risks, and communicate status updates to stakeholders.
• Coordinate multiple projects simultaneously across a geographically dispersed store fleet.
• Ensure projects are completed efficiently while minimizing disruption to business operations.

• Develop, manage, and track facilities budgets across all locations.
• Review, approve, and reconcile vendor invoices and project expenses.
• Identify opportunities to improve operational efficiency and reduce costs while maintaining service quality.
• Maintain accurate reporting on project spend, budget performance, and facilities‑related expenses.
• Partner closely with Retail Operations, Store Leadership, and Finance teams to align facilities priorities, manage project budgets, evaluate spending, and ensure successful execution of maintenance, repair, and capital improvement projects.

• Create and implement scalable facilities processes that…