Assistant Community Manager

Assistant Community Manager/Receptionist

Full‑time position in Des Plaines. Opportunity to grow with a rising company providing the ultimate experience for clients.

Westward
360 is a leader in the Property Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi‑family, single‑unit, and co‑op properties.

• Compensation range of $24–$26/HR
• Monthly cell phone stipend
• Company issued work computer
• Medical/Dental/Vision insurance
• Front loaded PTO
• 401k - Company match up to 4%
• Long and short term disability at no cost to employee

• Be the first point of contact for any callers, clients or visitors.
• Answer phones, respond to owner emails and phone calls within 24–48 hours, forwarding calls to the appropriate party if unable to assist. Some calls may be onsite specific, and some may be broader calls to the company overall.
• Assist community manager and the community board of directors with the day‑to‑day community management operations.
• Communicate with vendors, suppliers, legal teams, etc.
• Be the liaison between the community owners, board of directors and community manager.
• Update owner, tenant, and/or property manager contact information in systems (email addresses, cell phone numbers, etc.).
• Assist with processing ARC applications and review to ensure all necessary documents are submitted.
• Maintain logs (copies, postage, etc.).

• Experience in the Community Management field is preferred.
• Experience with Google Workspace (Gmail, Sheets, Docs, Drive, etc.).
• Experience with Vantaca software (preferred, not required).
• Advanced communication skills both written and verbal.
• Ability to plan ahead and consistently multitask.

Westward
360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we’re your all‑in‑one real estate solution.

$24–$26/hr