Parts Manager

Company Overview

Gerber Collision & Glass is one of the largest collision repair companies in North America, with $3+ billion in sales, over 1,000 locations, and 10,000+ team members across the United States and Canada. The company is committed to WOW Every Customer and to being the best.

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. They verify the accuracy and quality of parts received in a timely manner according to the production schedule and vehicle needs.

• Ensure consistent execution of the WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on repair orders, confirm quality, correctness and quantity, and identify necessary parts for repairs.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the Management Information System (MIS).
• Label and track all parts by the repair order number, store them with the vehicle or scheduled repairs, and communicate all Parts Price Changes (PPI) to required team members.
• Order and receive supplemental parts in the MIS, monitor vendor performance, and reconcile the parts vendor invoice history report.
• Post and file or scan vendor invoices and credit memos promptly.
• Ensure vendor invoices reflect the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1–3+ years of experience working with automotive parts (auto‑body parts is a bonus).
• Customer‑service oriented with strong organizational skills to handle pressure, conflicting demands, prioritization, and problem solving.
• Currently I‑Car Registered and working towards Gold Class certification.

• Effective communication, both verbal and written.
• Strong attention to detail and high accuracy.
• Ability to manage a fast‑paced environment, multitask, and work under pressure.
• Knowledge of vehicle repair practices.
• Familiarity with MIS, such as Summit or Repair Centre.
• Knowledge of Mitchell and Audatex systems.
• Experience with parts sourcing platforms:
  Car‑part, Progi, APU, LKQ B2B.
• Problem‑solving abilities.
• High proficiency with computers and organizational tools.
• Team‑work and collaboration skills.
• Other duties as assigned.

• Must be able to bend, crouch, reach, and handle tools.
• Must lift more than 50 lbs of materials.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of this role include bending, crouching, reaching, handling tools, and lifting more than 50 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Annual Paid Time Off (PTO) plans.
• Two weeks of paid parental leave for full‑time employees working at least 30 hours per week.
• Six paid holidays annually.
• Medical, prescription drug, dental, and vision insurance effective Day 1.
• 401(k) retirement plan with company match.
• Employer‑paid short‑term disability and life insurance.
• Additional voluntary life insurance.
• Continuing education opportunities.
• Free prescription or non‑prescription safety glasses annually.
• Annual voluntary uniform stipend.

Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit  to learn more about our company.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Pay: $17 hr – $20 hr.