Customer Success Team Lead: Drive Excellence
Job in
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2026-02-10
Listing for:
Sterling Labs
Full Time
position Listed on 2026-02-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
A leading service provider located in Des Plaines, Illinois, is seeking a Customer Success Team Lead. This position combines hands-on customer support responsibilities with leadership duties to ensure an excellent customer experience. Key tasks include coaching a team of service representatives, handling escalated issues, and improving processes based on customer feedback. Ideal candidates should possess 2+ years of customer service experience, strong interpersonal skills, and a proven ability to motivate teams.
Join us to foster lasting customer relationships and drive team success.
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