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Client Account Advocate: Solve, Communicate & Deliver
Job in
Des Plaines, Cook County, Illinois, 60019, USA
Listed on 2026-08-21
Listing for:
Thesterlinglab
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Sterling Labs in Des Plaines, IL is seeking a Customer Service Representative to own a set of client accounts. You will be the first point of contact, answering questions by phone and email, setting up projects correctly, and pushing updates before clients ask.
This in-office role requires a high school diploma, prior customer-facing experience, and strong communication. You will use Clinisys Element LIMS and Microsoft 365 to manage records and ensure timely service delivery.
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