Dual-Rate Supervisor Training Program

Deal Yourself a New Career:
On-the-Spot Interviews for Our FREE Dealer School!

Are you ready to jump start a rewarding career in the exciting gaming industry?

Join our next Dealer School Certification Program

TUESDAY, FEBRUARY 3, 2026

10 AM TO 4 PM

2500

E. Devon Ave | Des Plaines , IL 60018

Free Parking / Free Shuttle from the Rosemont Blue Line Station

What is a Dual Rate Supervisor?

A Dual Rate Supervisor is a dynamic, fast-tracked role where you balance both dealing and supervising in the pit. This is your opportunity to gain hands-on leadership experience, master advanced game protection, and directly prepare for a full-time Table Games Supervisor position.

Why Choose Our Program?

* Accelerated Career Path:
We provide structured training designed to rapidly transition you from Dealer to a Supervisory role.

* Dual Skill Set:
Develop expertise in both dealing efficiency and strategic pit management.

* Premium Pay:
Enjoy competitive pay for both your dealing and supervisory hours.

* Mentorship & Support:
Learn directly from seasoned Table Games Managers and Operations leaders.

* Company Culture:
Join a team that values integrity, exceptional guest service, and internal growth.

We're Looking for Candidates Who Are:

* Experienced, competent, and reliable Table Games Dealers (Blackjack, Craps, Roulette preferred).

* Demonstrate strong leadership potential, maturity, and decision-making skills.

* Committed to providing world-class customer service and ensuring game integrity.

* Driven, ambitious, and ready to take on increased responsibility.

Job Functions:

* Monitor all pit games in assigned pit.

* Open and close table games in assigned area verifying count as provided by the dealer.

* Inspect card decks prior to play.

* Track and record player buy-ins, wins, losses, and bet amounts.

* Monitor bets and payouts and correct as needed.

* Complete rating cards for players.

* Initiate and verify fills to tables.

* Investigate and resolve guest complaints or concerns in accordance with standard procedures.

* Maintain security of all games, monies and personnel.

* Must respond calmly and make rational decisions when handling guest demands.

* Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures.

* Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.

* Performs other duties as assigned.

Job Requirements:

* Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred.

* Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.

* Ability to read and comprehend simple instructions, short correspondence, and memos.

* Ability to write simple correspondence.

* Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.

* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

* Ability to deal with problems involving a few concrete variables in standardized situations.

* Must possess excellent customer relations and communication skills.

* Must be able to get along with co-workers and work as a team.

* Must present a well-groomed appearance

* Ability to communicate with Team members and guests

* Ability to successfully fulfill the pre-employment process

* Ability to work flexible shifts and days of the week including holidays

* Ability to obtain and maintain all necessary licensing

* Frequent walking, standing, kneeling, twisting, bending and lifting

Perks that Work!

* Medical, Dental, Vision, and Life Insurance

* 401K - 4% match to 5% Team Member Contribution
* $1 Daily Meals

* Earn up to 18 Days of Paid Time Off Your First Year

* Free Shuttle from Rosemont's Blue Line Station

* Free Parking On-Site

* Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren

* Tuition Reimbursement

* Fitness/Gym Reimbursement

* Community Volunteer Opportunities

* Leadership Training & Career Advancement Programs

* Team Member Exclusive Discounts